Native Access 3.18.1 wont download

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Deja879
Deja879 Member Posts: 1 Newcomer
in Native Access

As the title says…i'm trying to download this and installed NTKDaemon since it stay on "Please grant access to install dependencies." I've done that and it still wont install, every time I run both programs as the admin. It still has the same message. What should I do, and is their a different version of this that actually works?

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Best Answer

  • PoorFellow
    PoorFellow Moderator Posts: 7,424 mod
    Answer ✓

    Try this :

    If present then uninstall both Native Access and NTKDaemon in Windows apps , then also run the NI reg tool and remove anything Native Access and NTKDaemon if there .

    Then reboot PC

    Then download newest version of Native Access for your OS , then reinstall Native Access as an Administrator

    Then if you still got the "Please grant access to install dependencies." message then this time try only removing the NTKDaemon as above

    Then reboot PC

    Then try running the installer that I attach here as an Admin to see if that makes any difference.

    daemon.zip

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 7,424 mod
    Answer ✓

    Try this :

    If present then uninstall both Native Access and NTKDaemon in Windows apps , then also run the NI reg tool and remove anything Native Access and NTKDaemon if there .

    Then reboot PC

    Then download newest version of Native Access for your OS , then reinstall Native Access as an Administrator

    Then if you still got the "Please grant access to install dependencies." message then this time try only removing the NTKDaemon as above

    Then reboot PC

    Then try running the installer that I attach here as an Admin to see if that makes any difference.

    daemon.zip
  • Mert_NI
    Mert_NI Customer Care Posts: 954 mod
    https://community.native-instruments.com/discussion/46416/native-access-3-18-1-wont-download

    Hello Deja879, please follow the steps in the PoorFellow's post, and if the issue persists, please create a support ticket or open a chat support using the link below:

    https://bit.ly/NI_support_NA

    So our team can help you further to solve that as soon as possible.

    I hope this helps☺️

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