Complaint Regarding Unresolved Repair Process

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  • danilones
    danilones Member Posts: 16 Member
    https://community.native-instruments.com/discussion/comment/231105#Comment_231105

    @Mert_NI
    Many thanks for your support. You really made a difference in this process.

  • 6xes
    6xes Member Posts: 941 Guru
    edited June 18
    https://community.native-instruments.com/discussion/comment/231104#Comment_231104

    having read all the events you have shared… inside would have been 🤬😡🤬

    with some expletives on top!!

    and yet you share the whole incident for us to see… in the most calm manner, its shows alot of restraint!!

    admirable…

    i've seen others moan and whinge for a lot less… but in your case, you would be completely justified, and yet here you are.. polite and calm!! maximumRESPECT!!👊

  • 6xes
    6xes Member Posts: 941 Guru
    https://community.native-instruments.com/discussion/comment/231125#Comment_231125

    you do NI & the community a great service by rightly identifying a flaw in their processes… moreover to handle everything and still remain composed is a credit to the spirit within you!!

    well done!

  • basehead617
    basehead617 Member Posts: 140 Advisor

    I appreciate that many tech companies have aggressively downsized in this weird labor climate, and lots of people are wearing multiple hats and trying to do the impossible.. not an excuse for NI but I and many others experience this firsthand in our companies, from big to small, and it's not something you can easily talk about with the public.. I have to assume NI is no different.

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