Need to replace power buttom

kechypiano
kechypiano Member Posts: 1 Newcomer
in Komplete Kontrol

I need to replace the power button. Is not working proprtly and if you just touch it with a feder the Komplet Kontrol keybord wil restart. No warranty anymore. Need to know if NI will sel it to me and if not wath type of button is the lower switch so I can buy a replacement from other supplier.

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  • PoorFellow
    PoorFellow Moderator Posts: 7,176 mod
    Answer ✓
    https://community.native-instruments.com/discussion/45378/need-to-replace-power-buttom

    N.I. neither sells parts nor refers to part dealers and do not supply a parts list or repair schematics either. But you can still try asking N.I. Support (all) to see if they have any info that will help.

    In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

    Else then if you want to give people in the forum the slightest chance of giving any useful suggestions then you might want to tell exactly what is your device model ?

  • JesterMgee
    JesterMgee Member Posts: 3,307 Expert

    If you have even basic skills soldering wires I would not bother even trying to contact NI for assistance. Just open it up, you may not find the exact same button but you can likely either fit something similar or just wire it to a new switch or just bridge it.

    Seen a few complaints about the power button going faulty over the years, likely if people switch it on/off daily, not a well designed part.

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