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spil Member Posts: 9 Newcomer

May 10 edited May 10

Translation inserted by Moderator (translation by DeepL)
OK you have been very helpful, do you say that in the meantime I can start downloading the library I need or do you say to wait for the hardware?
Community Code of Conduct - Please read before posting :Quote : Our community is currently only available in English. Please be advised that we retain the right to remove any posts in languages other than English.

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PoorFellow Moderator Posts: 7,140 mod

May 10 edited May 10

https://community.native-instruments.com/discussion/comment/225770#Comment_225770

USE English
If you have bought something by mistake then do NOT use the product (e.g. do not install),
Then contact N.I. Purchase Support and explain the situation and why you bought by mistake and ask for a refund of the product.
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
= wait for the hardware

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Jeremy_NI Administrator, Customer Care Posts: 14,591 admin

May 22 Answer ✓

@spil I see that ec-verything is set now, you could register the hardware and software, and getting a refund for the unused bundle.

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