Maschine+ Freeze at Starting Screen
Are there any News to this Problem from the Support or is there a Workaround how to fix it?
regards
Answers
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This apparently is the solution for it (adding the "system-reset-v2.nut" to the root of the SD card as described here) : Maschine Plus stuck on startup screen . However then the problem is that the download on that page is broken and I don't have the file myself and so far I have been unable to repair the download.
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The download is working here (on an iPad using Safari).
In case it is not working also for OP, here is the file I downloaded from there (zipped otherwise the forum would not accept it. Fun fact: the zip file is 652 bytes while the original file is only 82 bytes 😶):
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Thank you LiF , but I think that you did what I did months ago , downloaded the file and didn't check the download. (actually then I did check the download I just did not know what the content were meant to be)
Even more 'fun fact' original post says that download size is more than 10 MB where your download is less than 1K :
I thought that the content were correct but now I am not so sure , ref . :
{
"message": "Media not found.",
"status": 404,
"description": null
}0 -
Oh, ok. So maybe the file I downloaded is not working too
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Oh, ok. So maybe the file I downloaded is not working too
Exactly , but as you can see from my initial post then it says : "and I don't have the file myself and so far I have been unable to repair the download." , and 'behind the scenes' I have 'solicited' Sunborn to translate and fix the download link for me (as I did not know how to translate myself) (a matter of being encoded on old forum software and then new ?) and Sunborn just fixed the download in another post (Thank you @Sunborn 🙂) so I have now edited the original post myself and updated it with the new link to this file : "system-reset-v2.nut" . The reason for asking Sunborn to work on the second post was because I had already tried to fix the problem myself in the first so I were not sure if the download code were still OK.
@bitlaw , the download in this post ought now work : Maschine Plus stuck on startup screen
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I try this with the system.nut , but the Maschine+ freeze at Starting Screen again…
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I try this with the system.nut , but the Maschine+ freeze at Starting Screen again
If you have a copy of the original SD card then check if that works better else then I think that you need to contact N.I. Maschine Support .
In case that you need guidance contacting support : Please read : how to get support !
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I've had this issue for more than a year. It would sometimes startup if I unplugged everything and let it sit for weeks. But at the start of this year, it just wouldn't start up fully, always getting stuck no matter what I did. I finally submitted a support ticket. After trying all the things that have been repeated on this forum, NI told me it was definitely a hardware problem. I was given instructions to go to their repair site, paid $80 to send it in for a diagnosis; the $80 gets applied to your repair. Sent my M+ via FedEx to the repair site in NJ on Monday. They got it Thursday. They emailed me Sunday with the diagnosis: they needed to replace the "Q7 Module" and a "pad foil". Total cost for my repair was $395.34. They shipped it on Wednesday, and I got it Friday. Everything seems to be working fine. It's nice to actually have a working M+ again. Looking back, I should have opened a support ticket earlier, especially since this turned out to be a hardware issue.
I suspect many people who are still have the "stuck on startup screen" problem most likely have a hardware issue like I did, and no .nut file or system update is ever going to repair it.
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I think that's the reason too. I think the voltage in the case that you can feel has something to do with it and is interfering with the CPU, That's exactly what it says on the back of the M+ interference with other gear. It's the same thing when you have a PC with a metal case and USB ports that are not earthed and the PC hang on when you use it. Also, controller mode always works with the Shift and Start buttons.
All I can say is, it can be turned back on, but sometimes it takes some time. Less when it stand any Time without Power, other thing is, when it turned on, never turned off again :-)
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