S88 loses Logic

billrowen
billrowen Member Posts: 3 Newcomer
in Komplete Kontrol

In Logic, when selecting tracks with different instances of Komplete Kontrol, the S88 M2 does not indicate what instrument is active in both the screen and the lighted key indicators. Sometimes it does, but moving track to track they change very slowly and mostly not at all. Is there a solution? Maybe an instruction for thorough removing and reinstalling.

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,275 admin

    Hey there, I'm not sure to understand what the issue is exactly. Maybe a video would be helpful here.

    Also more info on your setup would help, like what's your operating system, version of Logic, etc…

    Do Komplete Kontrol and Logic have full disk access? How to Enable Full Disk Access on macOS

  • billrowen
    billrowen Member Posts: 3 Newcomer

    I am running the latest version of Logic and MacOS. This issue persists over several upgrades (more than a year). The issue is that the S88 is not reflecting the selected KK instrument while in Logic. It works with KK natively. Does that help?

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,275 admin

    @billrowen Not really, I see that you contacted our support in February but never got back to my colleague, should I create a new support request for you? this seems like my colleagues will need to look deeper into that. Again, it would be helpful to have a video of the issue, like a step by step until you notice the issue.

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