How do I get my "free" plug-ins

RCX · March 30

I just got the Collector's edition of Komplete 15 and it said something about +3 free plug-ins. It says 2 free and 1 free on the other two. I haven't yet downloaded anything and I'm wondering what 3 free plug-ins they were referring to. I thought after the transaction went through I would maybe be able to pick 3 from a select group or something but it doesn't say anything about it. Does anyone know the deal?

maniacintosh81 · March 30

Bildschirmfoto 2025-03-30 um 20.22.34.png

This is written on the page where you select if you buy the full version or an Upgrade or Update version (and which of these). I expect that these three plugins should appear in your Native Access.

PoorFellow · March 30

https://community.native-instruments.com/discussion/43984/how-do-i-get-my-free-plug-ins

I'm wondering what 3 free plug-ins they were referring to.

Check your emails including spam folders to see any mention of the plugins and how to redeem.

Also check your MY PRODUCTS, SERIALS, AND DOWNLOADS page including at top and bottom of page where it says not registered and third party. (if they lists as not registered then register keys in N.A.)

If you can not locate any mention of the three plugins on either account page , emails or Native Access then wait some hours for any emails to arrive and also reboot computer in between and if still nothing in email or N.A. or on account then simply contact N.I. Purchase Support and have them sort it out.

In case that you need guidance contacting support : Please read : how to get support !

If on account but missing in Native Access then be sure that you are using latest version of Native Access for your OS

and the reset the Native Access XML file , look at section 8 here : My Product is Missing in Native Access

How do I get my "free" plug-ins

Answers

Categories