Skip to content

    • Kontrol 61 Mk3 Update error -2

    Member Posts: 3 Newcomer
    in Komplete Kontrol

    I tried to update following the NI instructions, closing apps and disabling low power mode, but I can't update my Kontrol 61 Mk3."

    Any tip?

    Capture d’écran 2024-11-27 à 19.02.10.png

    Welcome!

    It looks like you're new here. Sign in or register to get started.
    LOGIN / REGISTER

    Best Answer

    Answers

    • Member Posts: 3 Newcomer

      After many attempts, here’s what worked for me:

      • Use an external power source, such as a phone charger.
      • Try using a USB-A to USB-C cable.
      • Close all running apps.
    • Member Posts: 32 Member

      Been there 20 times since 11 am this morning after delivery , and still sitting here…Ive had a black screen all day on keyboard S49 MK3

      Firmware on Keys now lookls like its created this and the updater show mo serial or numbers as the where it started. in two hours time this has cost me almost 12 hours.

      Had so much faith in NI hardware and software for years, this is just a nightmare senario now for me with NO HELP

      Id like some kind of supoort from someone

      yahoomediaclub@gmail.com

      TRIED everything..

      • Use an external power source, such as a phone charger
      • Try using a USB-A to USB-C cable.
      • Close all running apps.
      • Much Much more
      • 3 sec then 10 secs 5 times to try and activate
      • Absolute Pathetic that the buyer has this to deal with.
      • just looking for the boxes to RETURN soon
    • Member Posts: 9 Newcomer

      Jono I'm in the same situation as you. I am regretting my purchase and NI Support is nowhere to be found.

    • Customer Care Posts: 13,856 mod
      Answer ✓

      Please try the following:

      Kontrol S-Series MK3 Troubleshooting Guide

      Kontrol S-Series MK3: Troubleshooting Firmware Update Issues

      If that didn't help, get in touch with our support here: https://bit.ly/NI_support_Kontrol

    Welcome!

    It looks like you're new here. Sign in or register to get started.
    LOGIN / REGISTER
    Back To Top

    Welcome!

    It looks like you're new here. Sign in or register to get started.
    LOGIN / REGISTER

    Quick Links

    Categories