Everything on Kontakt is broken
Several preferences were deleted after a routine maintenance procedure, and now all my Kontakt libraries appear broken or in demo mode. I've reinstalled NI Access, but nothing is working. Pure chaos! I have hundreds of libraries. The samples are still in the hard drive, but something is completely wrong here. How can I fix this without having to reinstall everything again?
Best Answers
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Several preferences were deleted after a routine maintenance procedure,
P.S. Also , just to be sure , you are not using the "Clean My Mac" app also ?
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Yes, it was CleanMyMac :(
I managed to get it back running. I had to use another app called Disk Drill to recover deleted files because not even the Time Machine was helping because TM doesn't show you which files were actually deleted or changed, as there were several. So, with Disk Drill, I could find the exact files and replace the defective preferences.0
Answers
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There were a similar problem a short while back that we have not received any feedback on what were the problem and we ended up having to advice that the problem appear to be of a type that require the assistance of N.I. dedicated Kontakt Support . In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
And the above might be the best advice for you also under the circumstances also (contact N.I. dedicated Kontakt Support ).
It might not work in this case but all I can do is to give you the link to the standard support article for products in demo mode : follow trouble shooter here : My Products Are Showing As DEMO in Native Access , especially '2.Your activation fails because of corrupted or missing activation tokens' and '3. You have corrupted XML files' (delete both NA XML and offending Kontakt product XML)
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Make sure you are using the latest version of Native Access - not Native Access 1
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Several preferences were deleted after a routine maintenance procedure,
P.S. Also , just to be sure , you are not using the "Clean My Mac" app also ?
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What soundcard have you selected in Kontakt in standalone? Is it a coreaudio driver? Sometimes when the wrong driver is selected here it can induce this king of broken graphics.
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Yes, it was CleanMyMac :(
I managed to get it back running. I had to use another app called Disk Drill to recover deleted files because not even the Time Machine was helping because TM doesn't show you which files were actually deleted or changed, as there were several. So, with Disk Drill, I could find the exact files and replace the defective preferences.0 -
Thanks for sharing here and in the Clean My mac post, this could help other people in the same situation.
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