2nd hand Traktor Kontrol s2 MK2 activation

JeeDav
JeeDav Member Posts: 2 Newcomer
in Traktor Software & Hardware

hi, I don't have any way to contact the previous owner of my 2nd hand traktor kontrol and I would like to activate the product.

I tried to chat with NI AI but I'm still waiting for a human to help me out.

Is someone can help me with my issue? I do have the serial number…

Best Answer

  • HoppyCh3f
    HoppyCh3f Member Posts: 4 Member
    Answer ✓

    I'm currently going through the same, or similar issue.

    I have had the previous owner un license the device & software, but now that ~I try to transfer to my account, it informs me that the Transfer `Code is invalid.

    Good luck trying to get in touch with someone from support, looks like they leave it up to the community

Answers

  • HoppyCh3f
    HoppyCh3f Member Posts: 4 Member
    Answer ✓

    I'm currently going through the same, or similar issue.

    I have had the previous owner un license the device & software, but now that ~I try to transfer to my account, it informs me that the Transfer `Code is invalid.

    Good luck trying to get in touch with someone from support, looks like they leave it up to the community

  • JeeDav
    JeeDav Member Posts: 2 Newcomer

    ok thank you! I’ll wait fews day, maybe someone at NI support will get in touch with me…

  • babbelquack
    babbelquack Member Posts: 1 Newcomer

    Did any of you manage to resolve this?

    I have the same issue, bought a S4 MK3 from Cash Converters (UK), no way of contacting previous owner. Tried to use online help, and (eventually) raised a ticket with the AI Chat Assistant, only to be informed that I need to look at online help :/

    Just seem to be caught in an endless loop of getting nowhere.

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