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    • How do I get a second Traktor Kontrol S2 to work?

    Member Posts: 4 Newcomer
    edited October 2024 in Traktor Software & Hardware

    I recently purchased a second Traktor Kontrol S2, to store in a different location than my first. (I travel a lot.)

    The first one works like a charm, but I'm having trouble getting the second controller to work. When I plug it in to my USB hub, it lights up for a second, but then goes dark and doesn't control Traktor Pro (3) at all. I've used multiple hubs to the same effect, so I don't think that's the problem. I'm also inclined to think the controller works fine, because it's brand new and does light up when I plug it in.

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    Best Answers

    • Customer Care Posts: 395 mod
      Answer ✓

      Heyo!

      Have you tried using different USB cables? You can also test out with a different computer to discard hardware damage.

    • Member Posts: 3,880 Expert
      Answer ✓

      Have you tried connecting it to the same computer, with the same traktor and same cable?

      Literally unplugging the first and pluggin the new one in.

      If that does not work it's a good chance it's a hardware fault.

    • Member Posts: 4 Newcomer
      Answer ✓

      Well, y'all were right! A friend had a spare USB B cable that I tried and that was in fact the issue. Glad it was neither software nor the controller itself. Thanks for all Ur help friends! ❤️

    Answers

    • Member Posts: 4 Newcomer

      Both controllers are Traktor Kontrol S2 MK3's.

      I've tried updating the firmware, but the Firmware Updater doesn't see the device.

      Audio MIDI Setup doesn't see the device, nor does the System Profiler.

    • Customer Care Posts: 395 mod
      Answer ✓

      Heyo!

      Have you tried using different USB cables? You can also test out with a different computer to discard hardware damage.

    • Member Posts: 4 Newcomer

      I don't have a different cable handy. I don't think it's a hardware problem, though, since it is A) brand new and B) lights up when the cable gets plugged in. If we assume it's a software problem, what would U suggest?

    • Member Posts: 3,880 Expert
      Answer ✓

      Have you tried connecting it to the same computer, with the same traktor and same cable?

      Literally unplugging the first and pluggin the new one in.

      If that does not work it's a good chance it's a hardware fault.

    • Member, Traktor Mapping Mod Posts: 3,228 mod
      https://community.native-instruments.com/discussion/comment/172195#Comment_172195
      https://community.native-instruments.com/discussion/comment/172200#Comment_172200

      As @lord-carlos described. Best way really for any sort of comparative experiment. Reduce variables to close to zero.

    • Customer Care Posts: 395 mod

      Please give it a try and let us know @tasshin

    • Member Posts: 4 Newcomer
      Answer ✓

      Well, y'all were right! A friend had a spare USB B cable that I tried and that was in fact the issue. Glad it was neither software nor the controller itself. Thanks for all Ur help friends! ❤️

    • Customer Care Posts: 395 mod

      Im glad to hear that! Enjoy!

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