New Pro Tools update KK again not working...

DistantMem
DistantMem Member Posts: 2 Noise
edited May 4 in Komplete Kontrol

Hi

Still back in the issue of Komplete Kontrol not validate in the last Pro Tools Studio update...any workaround to "resurrect" it?

here Monterey, M1 and KK last release... thx in advance :)

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  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 987 mod

    Usually, you can fix this by deleting the problematic AAX file found here:

    Mac HD > Library > Application Support > Avid > Audio > Plug-Ins

    Then opening Pro Tools.

    And finally reinstalling Komplete Kontrol in Native Access. Open Pro Tools.

    Did that work for you ?

  • DistantMem
    DistantMem Member Posts: 2 Noise

    No, as I said, moved all the stuff out from AAX folder, leaved only KK and few default plug, deleted the cache and boot PT...nothing...still gettin error....

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 987 mod
    https://community.native-instruments.com/discussion/comment/15840#Comment_15840

    I see that you said this to my colleague in an email but not in this post. It seems that doing these steps fixed the issue in the end, everything back to normal ?

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