Kontakt 7 Crashes Logic Pro X

DomoMajor
DomoMajor Member Posts: 2 Newcomer
edited February 2024 in Kontakt

Hello all


ive been having an issue for about a week with Kontakt crashing Logic. It will open with every other DAW and standalone. Has anyone else seen this and if so, were you able to fix it?

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  • Mark Freedman
    Mark Freedman Member Posts: 4 Member

    Same here. Looking for an answer.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,301 admin
    Answer ✓

    Hey there! When you open Kontakt in standalone does it crash as well?

    Make sure to give Full Disk Access to both Logic and Kontakt: How to Enable Full Disk Access on macOS

    If Kontakt still crashes, try this: KONTAKT Crashes

  • DomoMajor
    DomoMajor Member Posts: 2 Newcomer
    https://community.native-instruments.com/discussion/comment/41690#Comment_41690

    That did not work unfortunately, tried both ways

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,301 admin

    @DomoMajor If these steps didn't wor, then you'll need to get in touch with our specialists so they can have a look in your system and see what's up: http://bit.ly/NIsupport_kontakt

  • Ralik
    Ralik Member Posts: 12 Member

    Hi,

    I've been having this same issue. All drivers are installed. All firmware is up to date. I have tried the link to Kontakt Crashes Mac. It didn't work.

    I sent a support ticket AND ran the Support Tool with results. It took a week to get a response that basically told me to do everything I had already done. And to try the Forum. Unbelievable.

    No response as to what the analysis of the support tool came back with. Nothing.

    I just bought Komplete 14 and the new Kontrol S49. It's not cheap.

    I haven't been able to use it because of this issue and I'd really like someone to get back to me with a viable response other than try the forum, look at this article, and make sure your drivers are installed.

    I did all of that before reaching out to Support. I'm not a moron.

    Please get back to me so I can start using my gear and software.

    Thanks,

    R.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,301 admin

    @Ralik My colleagues got back to you last Wednesday, did deleting the Logic cs file work?

  • Ralik
    Ralik Member Posts: 12 Member
    Yes it did.
  • KompoZer
    KompoZer Member Posts: 1 Newcomer
    > @Jeremy_NI said:
    > @Ralik My colleagues got back to you last Wednesday, did deleting the Logic cs file work?

    Hi, Jeremy, I have the same issue, may you guide me how to do this step by step?
  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,301 admin

    Hey @KompoZer This thread is from November 2022. I wll close it now. You are probably facing this issue: Logic 10.8 Crashes When Using Kontakt 7 and a Kontrol MK3 Keyboard

This discussion has been closed.
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