add serial

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Fousious00
Fousious00 Member Posts: 2 Newcomer
edited October 2024 in Native Access

I brought a komplete control midi from a coworker. i didnt know he brought it from someone else. it comes on perfectly. but i cant use it because the serial number is registered already. what can i do to get around this

Answers

  • mykejb
    mykejb Moderator Posts: 2,617 mod

    You'll need to contact support and get them to transfer the serial. You may need to show some sort of proof of purchase

    -- Mike

  • Fousious00
    Fousious00 Member Posts: 2 Newcomer

    thank you.i have proof i purchased it off reverb

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