M32 Issue - garbage characters on display in MIDI mode and 1.0.1 firmware version!

The only solution to date is to find a unit with 0.4.5 firmware and never try to upgrade it. There is no way to go back from 1.0.1 from what I have found. Seeing your post that this issue is still unsolved is more than a little shocking to be honest. NI clearly has abandoned solving this issue and despite it being easily reproducible (like always on all our units) NI is still unable to update the firmware with a fix. I have stayed clear of any NI hardware since. Good luck. If anyone knows that this has been addressed with any later firmware, please post here. If anyone from NI comes across this thread it would be great to 1) acknowledge the issue, and 2) be transparent with the possibility of a fix.

None that I have ever found.

Thanks for the reply @Jeremy_NI . I myself have gone through support (for several months) with no resolution. It might be worth @Mehran trying that route if that has not been tried already. However, NI Support should try 1.0.1 on an M32 and replicate the problem - in my experience, every unit with 1.0.1 I have tried (and there have been several) shows the issue easily. My experience with NI support resulted in me returning my unit to NI for assessment and me getting a replacement from NI which also had the same issue. NI really does have "all" the info (including my original unit) to fix the issue. It simply does not seem to be a priority for NI. I would love to hear that NI comes up with a solution to this which is the only reason I keep monitoring this thread. I have a unit that works perfectly fine with 0.4.5.

@Jeremy_NI - this is encouraging news if it does address the issue. From the release notes for M 3.17.0: "FW1.0.2 only works on devices produced after 2022. If your unit is older, FW1.0.2 will not be listed - there is no functional difference. FW0.4.5 is the latest for your unit." This actually corroborates a theory that I had when I was working with support originally on this - that there was some hardware change in the unit that required 1.0.1.

@Mehran - if you still have your 1.0.1 units can you try the firmware updater? Does 1.0.2 fix the MIDI issue on the later M32 hardware?

I currently have old hardware (I searched many used units to get one when I originally had the issue since this was the only way to get a working unit). I won't be able to check this as my unit will only show 0.4.5 as it's the latest for the my older hardware.

I would love to hear that this issue is finally corrected. I might even buy another M32 if it is as its size and functionality hit the sweet spot for my portable studio setup.

That would be great! Looking forward to someone confirming that on one of the 1.0.1 units

Thank you @Mehran for updating on 1.0.2. Sounds like we're still not out of the woods on this issue entirely but that progress has been made. Sounds like NI is having trouble with some hardware changes made in the latest revision of the M32 device. Keep us updated if you end up keeping your latest M32 and NI manages to address the issues completely.

"Tomorrow I'm going to the shop which I purchased my KK M32 in the first place, to change It. I have no hope cuz I don't think It's about a faulty hardware, what ever It is sounds like a Software and compatibility problem to me." - I agree, unless you can get an older unit with 0.4.5 on it, you will have the same issues with the replacement (I did several times). As I posted earlier, I shopped around and found the older hardware running 0.4.5 but that was over a year ago now. The older M32 on 0.4.5 works very well across the full feature-set of the product. Good Luck.