Komplete Izotope 10 liscencing

MjTom
MjTom Member Posts: 3 Sine
edited November 3 in Komplete General

I hope NI and Izotope will soon combine licensing, maybe under Soundwide.

I am a longtime Izotope user. I want my Ozone 10 in my Izotope Product Portal.

I hope NI finds a way to restore this user experience. Having my Komplete serial be my Ozone 10 serial, completely separate from the Izotope customer environment, was unexpected and disappointing.

I also depend on loyalty offers and upgrade discounts. So, while I am happy to have Ozone 10 via Komplete, I find it frustrating that I do not have a serial number I can use to register my license on the Izotope website.

For example, I own Ozone 9 Advanced. How do I upgrade from Ozone 10 Standard to Advanced? Right now I feel stuck without an up-to-date upgrade path that knows I am already an Ozone 10 Standard owner.

Years ago, I became an Izotope user because of 3rd-party offers. They sold me the licences and gave me my serial numbers. I submitted those serial numbers to Izotope and they gave me loyalty offers and upgrade paths.

Please give us Izotope serial numbers for Ozone 10.

Comments

  • Nico_NI
    Nico_NI BerlinAdministrator Posts: 967 admin
    edited November 3

    Hey @MjTom, we understand the current state of licensing, authorization and upgrade/crossgrade with the different brands can be confusing. We also look forward having a more unified system.

    In the meantime, check out our support article on How to Upgrade KOMPLETE 14's Ozone 10 Standard to Advanced.

  • MjTom
    MjTom Member Posts: 3 Sine

    Thanks. I know it's still early days with better integration to come. I appreciate the early cross-promotions and combos.

    It's actually cheaper for me to upgrade from 9 Advanced to 10 Advanced on Izotope, so I kinda feel like there should be a separate upgrade deal for those of us with Komplete and Ozone 9 Advanced.

    I know you can't give this stuff away :D

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