new kontakt window cant find all my libraries

garfinkle

It is interesting. I have my NAS pretty souped up. 10g card, extra processing and a ton of RAM. Its pretty functional. Ive noticed that by reindexing the NAS (takes about a week!) it seems to slowly be filtering through to Kontakt 7. I think this might be the source of my particular issue, and not Kontakt 7.

Having said that I ran (and still run) 6 without any issues whatsoever.

Again, thanks for your help.

Jeremy_NI

@garfinkle Please keep us posted!

abcd-abcd

Same here - just updated to Komplete 14 Collector's Edition and nothing new has appeared in Komplete Kontrol or Kontakt 7 or Kontakt 6. Yes, they all have full disk access and yes, I've deleted .db3 files to no avail.

Why is this so hard? Please can anyone help? It's pretty disappointing - especially as this has happened before (i.e. a completely empty Kontakt 7....)

Jeremy_NI

@abcd-abcd What is your operating system? Did you install the libraries with Native Access? Which version of Native Access? Do these products show as installed in Native Access? Did you install the new libraries on an external hard drive? What is the format of that drive?

abcd-abcd

Thanks for your reply Jeremy

Mac OS 11.7.4

Yes, installed with Native Access 3.4.0 and all libraries showing up (I believe so anyway - for example Prime Bass and Electric Mint are present).

The updates were installed libraries are all on a second internal drive formatted with APFS - except now I see that (some of?) the new libraries haven't been installed anywhere - but there are no error messages - so how am I supposed to know?? This is ridiculous! And when I click on Electric Mint in Native Access it asks me to "choose library location" (which is already noted in my Native Access prefs) and when I specify the same location that all my previous libraries are , it says "That path is invalid". I HAVE WASTED SO MUCH TIME ON THIS - I AM TRYING TO WRITE MUSIC!

Jeremy_NI

It seems to be an installation issue. Do Native Access and the NTKDaemon also have full disk access?

This is where to find the NTKDaemon:

Macintosh HD > Library > Application Support > Native Instruments > NTK > NTKDaemon

abcd-abcd

.. and now after wasting more time and painstakingly looking through Native Access' tiny unreadable script (like in all the other N.I. apps) I find that some libraries have not been installed - and so I am now manually installing them.

Why didn't they install? And why doesn't Native Access tell me that "YOUR INSTALLATION HAS BEEN STOPPED - WOULD YOU LIKE ME TO CONTINUE?"

Jeremy_NI

@abcd-abcd You seemed to have a lot of installation issues, the best would be to contact our specialists here: http://bit.ly/NIsupport_install

abcd-abcd

Thanks Jeremy - I've contacted support (but yes, all the apps, daemons etc have full disk access).

Wilus

Looks like this still isn't resolved as I'm having the exact issue. Recently, I purchased Spitfire Chamber Essentials. It shows in version 6. But I have 2 issues within Kontakt 7.

1- Version 7 doesn't display the traditional panel with the library on the left. (See image).

2- My Spitfire library is (sort of) missing within 7. However, the patches for the library do show on the right side if I select the Kontakt icon. Why is the the Kontakt icon showing within the rest of my libraries? It seems to have replaced the Spitfire icon?

As per the recommendations here, I gave Kontakt 7 Full Disk Access and removed Komplete.db3 and rebooted with no success.

• Oddly, Spitfire WAS showing as one point. But I did two things. I updated Kontakt as it asking within Native Access. I also uninstalled the free library (Vivace Legacy) that was very buggy.

• Also, within Native Access, the Spitfire library doesn't show any MB despite being installed. Odd. (See image)

I don't use NI too much. But I've been scouring the Player and Native Access for a simple 'Re-Scan' feature as so many other companies have. Is there such a feature?

Any thoughts appreciated. Thanks in advance!

Older Version.png

Kontakt as Spitfire?.png

Missing MB?.png

Jeremy_NI

@Wilus The different views are different in Kontakt 7, and have been enhanced with version 7.7, please update and check this article: Kontakt 7.7 - User Interface Changes

Now for Spitfire, what library/product is it exactly? Spitfire have their own plug-in now for certain products, are we sure it's a Kontakt library?

Jesterman

hi , did any resolution or how to explanation appear for this issue of kontakt not showing some products in reaper. It’s a minefield and for me means I can’t use electric mint session guitarist which is a shame . What the proper way of installing ( yes with an external drive) my products in konete so that work as Vsts in reaper please and Kontakt7 . Ian

Jeremy_NI

https://community.native-instruments.com/discussion/comment/164515#Comment_164515

Hey Ian, I think it would make more sense to make a dedicated post more related to your specific issue. Please include more details in there, it's hard to tell what the issue actually is.

First check in Kontakt in standalone shows all the products.

Then check this: Plug-in Administration in Reaper

Please note that Kontakt 7 is VST3 only.

Jesterman

Ok so my situation has got even more complicated due to Komplete Kontrol basically being not very good and not working in reaper according to many people and me i have backdated it to version 1.9 - however I cant activate 1.9 becuase it sayes go to NI ACCESS and then NI ACCESS pushes it back up to - yes youve guessed it 3.2 which doesnt work in reaper.

:)

Jeremy_NI

@Jesterman So please make a dedicated thread with your issue, if you have specific issues with Reaper or links to share, also include them. The original post was about Kontakt, now you mention Komplete Kontrol and a bunch of other issues.