traktor has been shutting down for me ever since june

CrazyDarrell

Good evening, i am not sure, but my problem may be linked to the updates that came prior to and alongside the beta test of 3.6.1

since the start of the summer, traktor has continually shut down at least once every night right out of the blue

am i the only one

does anybody know any solution to this, i am ready to revert back to an older version

all updates are in, and everything is up to date

thanks

darrell

Jeremy_NI

@CrazyDarrell If you haven't already, please reach out to our support: https://bit.ly/NI_support_Traktor

Uwe303

Hello,

i would at least try the last non beta version for live use.

CrazyDarrell

not using the beta version

i was trying out the beta 3.6 but it expired june 30

reverted back to 3.5 and utilized that initially, which seemed fine

and upgrade happened shortly thereafter, which was the predecessor to 3.6.1

that is where i started to have issues

CrazyDarrell

So here we are again, with Traktor Pro 4

Right out of the gate, would shut down with no warning

no overload, or high work load, just working…then gone (not)

when this happened with Traktor Pro 3, it was when the updates 3.52 and 3.53 where issued. Since then I reverted back to 3.51, and no problems until the big update to Traktor Pro 4

There was an update that was issued for that soon after for some Mac fix, but has worked relatively well. But again, after between 4 & 5 hours (usually the height of the party)…Just Gone

Luckily it only takes about 10 seconds to restart the program, however, lose the entire playlist and current settings.

Has anybody else experienced this, and what were the solutions.

This has to be something to do with the software.

Again, absolutely no signs of overload

The laptop I use is a Asus Rog with an Intel Core 7 @ 2.6 Ghz and 16 Gigs of RAM

I do have to back up units, but haven't put them through the paces to verify this

Thank you in advance for any advice or solutions to the problem

Darrell

Crazyds Logo.jpg

CrazyDarrell

I am going to throw in an update to the situation here

I did a few mods yesterday, starting with shutting down the "Multi-Core" option

now I have done this in the past and never noticed any difference, that being said

Also, switched to "Snap" & "Tempo" mode vs "Beat"

One other setting that I changed was to disable the "Ozone" limiter

And disable the limiter in general, with "Transparent" as my default choice

so far, the program has been running for 24 hours with no issues

I have just reverted back to "Ozone" limiter, and enabled it (have to say, wow, what a boost)

It is now 10:33 am here, and I will be letting things run, see how things go, and will post an update

www.CrazyDs.com

CrazyDarrell

Well that did not take long at all

After enabling the "Ozone" limiter on the "Fast" setting, it took only 5 mins before Traktor Pro 4 disappeared

So my theory is that this is the root of all the sudden shut downs

A little more trouble shooting to verify will be required

CrazyDarrell

after a couple of months of no issues, there was an update to 4.12. And we are right back in the thick of things. Now here is the kicker, I wanted to revert back one update, and the version is gone. No exe file in back up. So, perhaps a tech and address this how I revert to the previous version?

Uwe303

Hello,

sorry to hear that only an native employee can help you here I think I can mark @Kaiwan_NI and maybe she can help with a Link. @Jeremy_NI

Jeremy_NI

@CrazyDarrell If you haven't already, please reach out to our support: https://bit.ly/NI_support_Traktor