Why doesn't Kontakt Player work on windows 11?

SamuelSanguiver

I just upgraded to Windows 11 and after installing Kontakt and it's libraries it crashes when trying to open. I tried the official tips and they haven't worked so far. I get to change my driver to ASIO4ALL and then it crashes. Crashlogs are also unreadable to me so I am stuck.

All help appreciated

Samuel

10.07.2022 14_42_05 - Kontakt-mini.nicrash

plshelpcrashes

If you are using the Native Access version with the dark theme, try uninstall, delete all registry related to Kontakt and Native Access like in the troubleshooting pages, and reinstall with the version with the light theme (link below). This worked for me. Good luck!

Native Access Download: https://www.native-instruments.com/en/download/yuyQQTMseJ/

abel77

I'm having the same issue, if I figure it out ill be sure to let you know

Donkey Oaty

Does it work with the WIndows Audio Driver?

SamuelSanguiver

It doesnt work with any driver, I tried with a Focusrite one also.

Sceptre

I have the exact same issue. Hope someone can help!

Monochrome

Since you've already tried the official tips to no avail, I'd suggest to contact the customer service. Provide them the crash log.

Follow the KONTAKT Solution Wizard below - you'll have the opportunity to submit a support request at the end:

https://support.native-instruments.com/hc/en-us/articles/360003345398-KONTAKT-Solution-Wizard-WIZARD-

plshelpcrashes

If you are using the Native Access version with the dark theme, try uninstall, delete all registry related to Kontakt and Native Access like in the troubleshooting pages, and reinstall with the version with the light theme (link below). This worked for me. Good luck!

Native Access Download: https://www.native-instruments.com/en/download/yuyQQTMseJ/

SamuelSanguiver

Thanks! I tried the link and now Kontakt Player works. Guess it was the wrong version of Native access. I had the newest 2.0.7 I think.

Cheers