Not able to purchase upgrade of Kontakt 8

For some reason I can't get Kontakt 8 to show up in my cart. I have K7 and the NI website shows my upgrade cost at $99. When I click on the "Add to Cart", it shows that it is busy for about a second, but the cart count isn't incremented and it remains empty. I have tried adding other products and they show up in the cart. I have the latest version of Native Access and my macOS is up to date (just not running Sequoia yet)
Best Answer
-
Please get in touch with my colleagues here: https://bit.ly/n1orders
0
Answers
-
Please get in touch with my colleagues here: https://bit.ly/n1orders
0 -
Website functionality : Should you have any webpage functionality issues then since functionality or lack of same could be a browser issue then also try another browser that you have not used before and with no extensions and all cookies accepted (my suggestions for alternative browsers would be e.g. Firefox, Chrome, Vivaldi browser and Opera browser ,depending on what you do not usually use)
The suggested browsers are what I expect will work if having never been installed before on the computer and then used as is with no extensions and all cookies accepted.
If problem persists then please contact N.I. Purchase Support
In case that you need guidance contacting support : Please read : how to get support !
0
Categories
- All Categories
- 19 Welcome
- 1.5K Hangout
- 65 NI News
- 816 Tech Talks
- 4.2K Native Access
- 17K Komplete
- 2.1K Komplete General
- 4.4K Komplete Kontrol
- 5.9K Kontakt
- 1.6K Reaktor
- 389 Battery 4
- 865 Guitar Rig & FX
- 439 Massive X & Synths
- 1.3K Other Software & Hardware
- 5.9K Maschine
- 7.5K Traktor
- 7.5K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators