Komplete Kontrol 3.4 startup freeze bug

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Answers

  • chk071
    chk071 Member Posts: 605 Pro

    @Kymeia I'm on Windows.

    @Jeremy_NI Thanks. 👍

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,848 mod

    thanks so again this seems more of a Windows issue - I have those plugins you mentioned and for me they scanned without a hiccup

  • fantastic74
    fantastic74 Member Posts: 6 Member
    https://community.native-instruments.com/discussion/comment/215400#Comment_215400

    My issue is gone since the new update. Still had to do some things in order to clear the issue.

    Since the new update I could see how much plugins i had to scan and which were scanned and where they blocked at start up op komplete kontrol. This was not visible in the previous version and this made it way more easy to find out what is wrong.

    At some point my pc memory all of the sudden did not empty its memory anymore got full and froze at 88%. I deleted some double of triple vsts in diffferent maps on my pc and the issue was gone. I hope this helps some people with the same issue.

  • mr_fruitbowl
    mr_fruitbowl Member Posts: 5 Newcomer
    https://community.native-instruments.com/discussion/comment/220215#Comment_220215

    What things did you do to clear the issue?

    I tried upgrading to 3.5 and I still have the same issue. I've tried uninstalling, deleting files in Windows AppData folder, and even completely uninstalling all Waves plugins, but still no luck.

    The only thing that works is downgrading to 3.3.4

  • jimknopf01
    jimknopf01 Member Posts: 24 Member

    As I said before:

    This company seems to be no longer up and capable to get even basic tasks - like fundamental bug fixing, user firendly updating and support worth calling that - done.

    Time to move on with alternatives as much as possible…

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,867 admin
    https://community.native-instruments.com/discussion/comment/227730#Comment_227730

    We still have some plugin scanning issues being reported. Our QA were able to reproduce some of these issues and a fix is on the way.

    For anyone that has this kind of issues, please either get in touch with our support or report it here, please include the Komplete Kontrol.log or Maschine 3.log.

    Please click the Windows start button and put %temp% in the search bar, and then open the folder

    Screenshot 2025-05-14 114758.png

    Then search for Komplete Kontrol.log or Maschine 3.log

    Screenshot 2025-05-14 114901.png

    Zip the file and attach it here or by email if getting in touch with our support.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,867 admin
    https://community.native-instruments.com/discussion/comment/227784#Comment_227784

    Did you try to get in touch again with our support? I still don't see any request from you. We have made a few changes to our support system.

    Regarding the scanning we're actually working on improvements, it was addressed in some of the latest updates and in coming updates. We're able to make these improvements thanks to users who reported the issue and provided us the necessary files, so feel free to get in touch.

  • TeeJay2075
    TeeJay2075 Member Posts: 9 Newcomer

    I am having the same issue on 3.5.0 it hangs no matter what plugin it is

    Komplete Kontrol.log.zip
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