How can I use NATIVE 12 on my new Macbook pro 2024 M4 computer?

Lourtet

Q: Translation inserted by Moderator (translationby DeepL)

I have a new macbook pro computer and I use mainstage for my concerts. My computer doesn't give me access to my native 12 sounds that I've had since 2018? I don't know how to use them. I don't understand a thing!
Help, I've got gigs coming up and I can't get anywhere!

Community Code of Conduct - Please read before posting :Quote : Our community is currently only available in English. Please be advised that we retain the right to remove any posts in languages other than English.

PoorFellow

https://community.native-instruments.com/discussion/42885/how-can-i-use-native-12-on-my-new-macbook-pro-2024-m4-computer

USE English :

Be sure that you are signed into the correct account , you should be able to see any serials connected with your account on the MY PRODUCTS, SERIALS, AND DOWNLOADS page

If you have already registered the serial in Native Access using another account that you have no longer access to then you will have to ask Account Support Check this article "I Have No Access to My User Account"

Else be more specific and include information about exact OS version and include screenshot of any errors or problems.

Be sure to be download and use latest version of Native Access for your OS

Also general Mac check list :

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on mac OS

Disks must be of correct format : Notes on Network Drives and Disk Formats Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network