2025 Outlook: Maschine, Kontrol, and NKS Hardware Partnerships

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Comments

  • Necromacner
    Necromacner Member Posts: 15 Member

    what a great start to 2025! Love the new communication model, and the updates coming to Maschine and the Smk3

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,386 mod
    https://community.native-instruments.com/discussion/comment/208409#Comment_208409

    There must be a misunderstanding here. You seem to think that our offices were completely shut for the holiday season but this is not correct. We had staff in these periods except for New Year's Day and Christmas. We had agents in there. If I intervened in the forum it was on my office time, as all NI representatives in the forum. Every year we have a similar backlog and reply times are longer than usual and impatience builds up, especailly when people are used to really short reply times. That doesn't mean there is no room for improvement. We're working on making support easier to reach and hopefully we'll be better armed for new year's big sales special.

  • Super8boy
    Super8boy Member Posts: 124 Helper
    https://community.native-instruments.com/discussion/comment/208831#Comment_208831

    you mean the Sale before the release of Maschine+ MK2 at NAMM 2026? 😜

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