No Machine 3 installer software in Native Access

M_D71

Hey all…I have a M4 MacBook Pro (Sequoia 15.2), and a new Maschine 3 that came with a library of software that I've downloaded in Native Access, but no Maschine 3 Installer or Komplete Start. Cant get any further and have been at this for 10 days now. Any suggestions?

PoorFellow

https://community.native-instruments.com/discussion/41593/no-machine-3-installer-software-in-native-access

Use latest version of Native Access for your OS

Then try resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access

Also , always when using Mac then Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

If problem persists then please contact N.I. Native Access and Installation Support .

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

M_D71

New to this thread but reading plenty of similar issues - back end problem?

PoorFellow

https://community.native-instruments.com/discussion/41593/no-machine-3-installer-software-in-native-access

Use latest version of Native Access for your OS

Then try resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access

Also , always when using Mac then Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

If problem persists then please contact N.I. Native Access and Installation Support .

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

M_D71

Thanks I've done all that, but will double check again.