just retired from work and want restart easy my DJ console but Traktor Pro re-installation not possi

Rene1960

i just retired from work and after login to native, i was looking for my license, which I have for Traktor LE Denon and Traktor PRO Upgrade (hardware i have is Denon MC-6000) but through the Native Access 2 installation, I could not locate the correct update. where can I find the correct software for my license, (presumable it requires a full installer on my mac. any help would be great. kind regards Rene1960

lord-carlos

Which Traktor Pro do you own? You should be able to see it here:

https://www.native-instruments.com/en/my-account/my-products-serials-downloads/

And on what kind of computer do you want to install it? Mac or Windows? What version?

PK The DJ

Hi and welcome to the forum

You're talking about software and hardware that's 14 years old. The software is long discontinued, but you may possibly find it by enabling 'view legacy products' in Native Access.

What exactly is "my mac"? Is it old or new? What OS is installed? The software/hardware may no longer be compatible with the computer, but without details it's impossible to say.

Rene1960

i just ran the traktor pro 4 demo and the connection with the Denon MC6000 still works on my MAC book pro with os 12

PoorFellow

https://community.native-instruments.com/discussion/41137/just-retired-from-work-and-want-restart-easy-my-dj-console-but-traktor-pro-re-installation-not-possi

As already written by lord-carlos then you should be able to see any serials connected with your account on the MY PRODUCTS, SERIALS, AND DOWNLOADS page , listed as either Not registered or as Registered Products.

If you have already registered the serial in Native Access using another account that you have no longer access to then you will have to ask Account Support Check this article "I Have No Access to My User Account"

Generally speaking then you are supposed to be using latest version of Native Access for your OS and for Native Access to show legacy software that you have on your account (see how to check above) then you might have to turn on the Show Legacy software in N.A.

Also if you have the product serial registered to your account and if you then need download manual download links for some older software then we might have links to those if you tell what version it is that you seek and else maybe support can help , but you still need to have the serial connected with account first.

lord-carlos

For macOS 12 (Monterey) you need at least TP3, if you still have TP2 it will not work.

PoorFellow

Compatibility of Native Instruments Products on macOS