Is there a reason 'Maschine Central' doesn't qualify for voucher usage?

el-bo
el-bo Member Posts: 93 Helper
edited December 2024 in Maschine

I have the £49 voucher that was given after the Sample Modelling hiccup. Decided to use it for 'Central', but it won't allow me to do so.

Contacting support via chat gets me locked in an infinite loop with the bot, that insists the product is not vaid. However, i still can't see from the exclusions why this product is a no go.

Any help would be greatly appreciated :)

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  • el-bo
    el-bo Member Posts: 93 Helper
    Answer ✓

    Just wanted to update the thread.

    After a bit of trial-and-error with the help of support, it turned out that the vouchers I was being offered were specifically tied to my address from when I lived in Spain. Trying to use the voucher in the UK store is what was causing the issue. I ended up with a useable voucher and have downloaded the expansion onto the M+

    Looking forward to having a play!

    Thanks, everyone :)

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