Products not installing or updating

WillyG23

I have a suite of products that came with my Maschine 2 and I am trying to update them/ install new stuff. Every time I try to install or update the operation is 'failing' and I have no idea what to do or how to fix this. I wanted to contact product support but the little "live chat" icon that is supposedly somewhere on the page is nowhere to be found. I am going mad trying to figure out how to contact any kind of support. Starting to infuriate me.

PoorFellow

https://community.native-instruments.com/discussion/39708/products-not-installing-or-updating

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Else , what is the exact MAC (?) OS version ?

If problem persists then please contact N.I. Native Access and Installation Support .

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

PoorFellow

https://community.native-instruments.com/discussion/39708/products-not-installing-or-updating

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Else , what is the exact MAC (?) OS version ?

If problem persists then please contact N.I. Native Access and Installation Support .

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care