Products not installing or updating
I have a suite of products that came with my Maschine 2 and I am trying to update them/ install new stuff. Every time I try to install or update the operation is 'failing' and I have no idea what to do or how to fix this. I wanted to contact product support but the little "live chat" icon that is supposedly somewhere on the page is nowhere to be found. I am going mad trying to figure out how to contact any kind of support. Starting to infuriate me.
Best Answer
-
ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats
Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)
Else , what is the exact MAC (?) OS version ?
If problem persists then please contact N.I. Native Access and Installation Support .
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
0
Answers
-
ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats
Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)
Else , what is the exact MAC (?) OS version ?
If problem persists then please contact N.I. Native Access and Installation Support .
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
0
Categories
- All Categories
- 19 Welcome
- 1.4K Hangout
- 60 NI News
- 759 Tech Talks
- 4K Native Access
- 16.2K Komplete
- 2K Komplete General
- 4.2K Komplete Kontrol
- 5.6K Kontakt
- 1.5K Reaktor
- 371 Battery 4
- 830 Guitar Rig & FX
- 423 Massive X & Synths
- 1.2K Other Software & Hardware
- 5.6K Maschine
- 7.1K Traktor
- 7.1K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators