Xone K2 connection issue in Traktor Pro 4

NeoFang

I use Xone K2 to control Traktor. Recently I bought the new Macbook Pro M4 pro and Traktor Pro 4. I found there is no midi signal in Traktor Pro 4 when I plug the K2 and use it. But in MAC OS, it showed K2 as a soundcard. When I plug in K2, the self-test light is normal. If I plug in my old laptop which runs Traktor Pro 3, everything is fine. I try to use the same USB cable, plug in Kontrol F1, it works well.

NeoFang

https://community.native-instruments.com/discussion/comment/192734#Comment_192734

yeah, I found it's also no midi signal in Ableton Live 12.

So I found K2 has Midi problem in M series Chip. Need update.

https://support.allen-heath.com/hc/en-gb/articles/25228851733649-Xone-k2-No-MIDI-on-M-series-Mac

lord-carlos

Can you try any other program that works with midi and see if it works there? Just to see if it's traktor related.

NeoFang

https://community.native-instruments.com/discussion/comment/192734#Comment_192734

yeah, I found it's also no midi signal in Ableton Live 12.

So I found K2 has Midi problem in M series Chip. Need update.

https://support.allen-heath.com/hc/en-gb/articles/25228851733649-Xone-k2-No-MIDI-on-M-series-Mac

lord-carlos

Oh yeah, you need to update to latest firmware on a non-M chip computer.