Help getting new komplete kontrol set up

Deceptikong

Hello, I bought a open box komplete kontrol on eBay and went to register it under my account with native instruments and it says that it has been registered already. The guy I bought it from sells things from estate auctions and says he has no clue who owned it prior to himself or who could have registered it. I have my receipt from eBay that I purchased it. How do I get the license transferred to me without that information of who owned it prior ??? Thanks I’m advance

Monochrome

In that case, you may want to contact support:

https://support.native-instruments.com/hc/requests/new

Nico_NI

https://community.native-instruments.com/discussion/1445/all-you-need-to-know-about-license-transfer

Feel free to read this article and contact our support in order to get this solved.

You can contact our registration team over here:

👉 https://bit.ly/n1registr