Help getting new komplete kontrol set up

Deceptikong
Member Posts: 1 Newcomer
Hello, I bought a open box komplete kontrol on eBay and went to register it under my account with native instruments and it says that it has been registered already. The guy I bought it from sells things from estate auctions and says he has no clue who owned it prior to himself or who could have registered it. I have my receipt from eBay that I purchased it. How do I get the license transferred to me without that information of who owned it prior ??? Thanks I’m advance
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Comments
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In that case, you may want to contact support:
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Feel free to read this article and contact our support in order to get this solved.
You can contact our registration team over here:
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