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Monochrome

@Phatnik @kaepten Could you please try out what Jeremy suggested?

https://community.native-instruments.com/discussion/comment/167481#Comment_167481

For Windows, the path is:

• C:\Users\Public\Documents\Native Instruments\Native Access\ras3

kaepten

I deleted the content of

Native Instruments\Native Access\ras3

unfortunately without any change.

Jeremy_NI

@Phatnik @kaepten If that didn't help, please get in touch with our support here: https://bit.ly/NI_support_NA

Phatnik

Also did not work on my side, will "Kontakt" them

pnutbutta

https://community.native-instruments.com/discussion/comment/182281#Comment_182281

This fixed it for me on windows, although initially it locked up K7 because it lost activation or licensing until it refreshed with NA.

kaepten

• Interestingly, it worked successfully on the second attempt.

• But I hope it doesn't come back, because the problem suddenly appeared for me out of nowhere.