Hello! I hope you all are having a wonderful day. I just had a question regarding the native instruments support chat bot. I would like to return an item I purchased, before the two week time window expires. However, I seem to be having an issue with getting the Chat bot to work. Every time I click on get support, the chat opens however it does not type messages to me nor does it respond to any of the messages I sent. Thus, I am not allowed to send any messages or request for support. This has been going on ever since Friday of last week. If anybody from native instruments could reach out that would be great. I don’t wanna keep spamming the chat, but in hopes that it would work , but I am not sure if any of my messages for Support customer care. Any advice is appreciated, thank you!