Kontakt 6 player too old after update

helenB

I recently moved my NI licenses over to a new system for Kontakt 6 Player and Picked Acoustic and updated both products using Native Access (see screenshot). But when I tried to load Picked Acoustic in Logic Pro, it errored with "Kontakt - your version of Kontakt is too old to load this file". The updated Kontakt is in the default directory Application>Native Instruments>Kontakt. Any idea why the updated player is too old for the updated Picket Acoustic library?

helenB

Thank you, Monochrome!

Session Guitarist no sound.png

I am able to follow the link to mount and install Session Guitarist picked to an older version and it loads successfully on the Kontakt 6 player. But there is no sound coming from the user interface keyboard. When I depressed a key on the IU keyboard, the Midi ch box on kontakt blinks, but the midi output is going through to the Logic channel as there is no activity on the logic channel. I even changed the midi out channel from "All" to "1" in logic but that did not make a difference. This no sound issue seems to be the same with all the other libraries on this new Kontakt player. Any idea will be most appreciated.

helenB

Here's the screenshot for my question

Kontakt version too old issue.png

Monochrome

There are two things (well, three really 😅):

1. You may want to download and install Native Access 2, as the old/legacy Native Access version doesn't reliably show updates anymore: https://www.native-instruments.com/en/specials/native-access-2/
2. In case you missed it, Kontakt 7 Player exists: https://www.native-instruments.com/en/products/komplete/samplers/kontakt-7-player/

Should you not want the Kontakt 7 Player for whatever reason, then check out the following thread where you can download pre-7.6 versions of libraries - such as Picked Acoustic:

https://community.native-instruments.com/discussion/17039/previous-versions-of-recently-updated-kontakt-libraries-compatibility-with-k6-older-libraries

helenB

Thanks to those who replied to this thread. I have tried two things today - I installed Native Access 2 and checked if there is a newer version of Kontakt 6 player and there is not. So I then followed link to get an earlier version of the Session Guitarist Picked Acoustic. It did not give me a dmg file, instead it downloaded an 8Gb iso file. Not sure where I go from here as I cannot open the iso file. Any other ideas?

Monochrome

Ah, it is because 6.8 is the last version for Kontakt 6 (Player)... 😅

Have you tried this?

• https://support.native-instruments.com/hc/en-us/articles/210296505-How-to-Mount-an-ISO-Disk-Image-on-macOS

helenB

Thank you, Monochrome!

Session Guitarist no sound.png

I am able to follow the link to mount and install Session Guitarist picked to an older version and it loads successfully on the Kontakt 6 player. But there is no sound coming from the user interface keyboard. When I depressed a key on the IU keyboard, the Midi ch box on kontakt blinks, but the midi output is going through to the Logic channel as there is no activity on the logic channel. I even changed the midi out channel from "All" to "1" in logic but that did not make a difference. This no sound issue seems to be the same with all the other libraries on this new Kontakt player. Any idea will be most appreciated.

MartinHines

You should be able go mount the iso file:

https://www.makeuseof.com/how-to-mount-iso-files-on-mac/

helenB

I found the sound issue and fixed it by correcting the kontakt audio config. Thanks to everyone who responded.

swampthang

@helenB , so, you had to revert to an older version of Picked Acoustic? I'm experiencing the same issue. I WAS able to get it to work using Kontakt Player 7 but there are some things I need to do under the hood that the player won't do.

PoorFellow

https://community.native-instruments.com/discussion/comment/137274#Comment_137274

If player version of Kontakt 7 works then so ought full version. Some people have had problems because they opened am old version of Kontakt while thinking they opened Kontakt 7 , others had to reset Kontakt 7 database other people solutions depending on the problem and the OS.

If you have a specific problem with Kontakt 7 full or player then my advice is to open a thread of your own in the appropriate sub-forum and give all necessary information including computer type , OS version , Native Access version , Kontakt version , and any other info that might be of help including error messages !

swampthang

No need. I just needed to upgrade my version of Kontakt from 6 to 7. Works now.