ScanApp3 crashes scanning plugins in Komplete Kontrol 3.0.1 M1 Mac Studio

isteveszone Member Posts: 3 Newcomer

I have a large set of NI Kontrol 14 and Arturia plugins and something in the scanning is causing it to crash and I swear I have half the instrument presets I normally get. I can provide a crash log if required. Sadly the quantity of plugins I have make it virtually impossible to figure out which is causing the problem. The Komplete Kontrol logs tell me nothing.

Would be handy if scanApp could log as it goes to help narrow down crashes...



  • isteveszone
    isteveszone Member Posts: 3 Newcomer

    Backed down to KK 2.9.4.... still crashes and I got confused about preset counts...all seems to be there as far as I can tell. Crash still concerning though... Could it still be missing something as it crashes at end of scan so did it stop scanning anything further from there?

  • KindredSpirit
    KindredSpirit Member Posts: 3 Newcomer

    Same problem on Windows 11. KK 3.02

  • Dcb
    Dcb Member Posts: 7 Newcomer

    I have the same problem. I just ignore it, as I use Komplete Kontrol as little as possible. It looks like an unwieldy mess to me. I have to use Kontakt within Komplete Kontrol to play Cremona Quartet, Woodwind Solo,Orchestral Essentials 1 and 2, and Valves. All of those instruments have improperly implemented midi note off signals if used within Kontakt by itself (in Pro Tools). I reported this issue to Native but just kept getting the response that I should not stop in the middle of a note. HA! That's like telling the doctor that your arm hurta when you hold it overhead and having him suggest that you stop holding your arm that way.

  • noumansaeed
    noumansaeed Member Posts: 11 Newcomer

    where I can get the older version? Newer version is causing so much issues. Everything was running fine,and then the new update messed up everything.😔

  • Vocalpoint
    Vocalpoint Member Posts: 535 Pro
    edited November 15

    Let me guess - running Sonoma?

    If so - there are only two NI apps that have been tested and are considered supported under this OS.

    macOS 14 Sonoma Compatibility Statement – Native Instruments (

    The rest of the NI world (included all versions of Komplete Kontrol) are not - and could be playing a role in your troubles.


  • reffahcs
    reffahcs Member Posts: 220 Advisor

    Do you know which plugin it's crashing on?

    I'm on Sonoma 14.1.1 and In my case it was the well known RX 10 Elements compatibility issue with Sonoma. Once I deleted the RX 10 De-Click VST, the problem went away. A better fix though is to download RX 10 Elements directly from iZotope's website and install it using the standalone installer.

  • Lonneki
    Lonneki Member Posts: 1 Newcomer


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