I recently upgraded from KOMLETE 13 to 14 Standard. KONTAKT 6

Steven Farella
Steven Farella Member Posts: 5 Newcomer
edited October 22 in Kontakt

I recently upgraded from KOMLETE 13 to 14 Standard.I have KONTAKT 6 full version and was led to believe that with the purchase of KOMPLETE 14 that I would get KONTAKT 7. When I open up a new internment track in PROTOOLS Ultimate, KONTAKT 6 comes up Not 7. Only KONTAKT 7 /Player. When I go to NA 2 KONTAKT 7 is not there. Please advise. I already spent 199 for the upgrade fro 13 to 14 and 99 for KONTAKT 7 Bundle. Thank you

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Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,971 mod

    @Steven Farella What's your operating system? What version of ProTools are you using? Have you tried to open Kontakt 7 in standalone? Does it work normally?

  • Steven Farella
    Steven Farella Member Posts: 5 Newcomer

    Hi Jeremy,


    macOS Ventura 13.2.1 - Protools Ultimate. Also Wh I open up Native Access... KONTAKT 7 (NOT PLAYER) is not even there.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,971 mod
    edited September 2023 Answer ✓

    Ok, so Kontakt 7 is not installed at all? Do you have Kontakt 7 Player installed ?

    If yes and you want to make it switch to full, it's probably this Native Access issue: Only Kontakt 7 Player / Reaktor 6 Player shows up in Native Access

    If there is zero version of Kontakt 7 available in Native Access, then It could be that other Native Access issue: Products missing in Native Access

    Once Kontakt 7, Player or not Player is installed, open it in standalone.

    Make sure to give full disk access to Kontakt and ProTools: How to Enable Full Disk Access on macOS

    Is it now available in PT?

    If it's still not working, we would need to know what version of ProTools Ultimate you are using...

  • Steven Farella
    Steven Farella Member Posts: 5 Newcomer

    Hi Jeremy,


    That didn't work. The version of PT Ultimate I have is 2023.6.0. Also are there SERIAL #s for KONTAKT 7 ?


    Thanks Steven

  • Steven Farella
    Steven Farella Member Posts: 5 Newcomer

    Also do not have REAKTOR 7.... I appreciate your efforts to get this resolved.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,971 mod

    @Steven Farella Ok, so no Kontakt 7 is installed at all? Full or Player? I assume you mean Reaktor 6, it's also not installed at all? There's nothing in Applications/Native Instruments?

  • Steven Farella
    Steven Farella Member Posts: 5 Newcomer

    I went through your suggestions and links…..followed the detailed instructions ..GOT IT WORKING !!!! Thank you for for amazing help…

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