Why is the same instrument taking up space on 2 drives?

Daniel O Brien

I saw this same issue posted on another thread but it was never resolved (https://community.native-instruments.com/discussion/comment/17959).

I have a separate SSD drive (D drive) to install my instruments on and I have set this in Native instruments via "Content Location" path. All other paths are left at the default value.

I can see this folder (on the D drive) being populated correctly.

However when I check my standard C drive I see the same instrument taking up space according to Settings - Apps - Installed Apps

I'm confused as to how this is happening and that it's taking up huge amounts of space on the wrong drive. Any ideas here?

OS: Windows 11

Native Access 2: 3.5.1 (Latest version at the time of writing)

Daniel O Brien

So I ran a quick test by deleting an instrument and checking if it was reflected on both drives. It was only reported on one drive (the drive with the Content Location directory) and therefore this means that Windows incorrectly reports that it's talking up space on the Applications drive (usually the default C drive). I'll close this ticket as resolved now.

Thanks,

Dan

Uwe303

Hello,

windows shows it wrong, it's not installed on c:\, it looks the same on my computer.

Daniel O Brien

@Uwe303 Thanks for the reply.

My questions then would be why would it sometimes appears on other drives correctly and sometimes not? For example I can see the Stradivari Cello correctly shown on my separate M2 drive (D drive) but on others instruments it claims it's on the C drive, which it's not.

This sounds like a bug.

Uwe303

https://community.native-instruments.com/discussion/comment/96284#Comment_96284

Absolutely there is something wrong with the installer or whatever, it's the same on my windows computer as you showed on yours. But I guess it has no high priority to fix if at all.

Daniel O Brien

Is there anywhere we can log a bug that you know of?

Uwe303

No, but that's a good idea, I can try to forward it to native.

Daniel O Brien

I found the link for where to open tickets but it won't let me post a link for some reason

Daniel O Brien

So I ran a quick test by deleting an instrument and checking if it was reflected on both drives. It was only reported on one drive (the drive with the Content Location directory) and therefore this means that Windows incorrectly reports that it's talking up space on the Applications drive (usually the default C drive). I'll close this ticket as resolved now.

Thanks,

Dan