Why is the same instrument taking up space on 2 drives?

Daniel O Brien
Daniel O Brien Member Posts: 12 Newcomer

I saw this same issue posted on another thread but it was never resolved (https://community.native-instruments.com/discussion/comment/17959).

I have a separate SSD drive (D drive) to install my instruments on and I have set this in Native instruments via "Content Location" path. All other paths are left at the default value.


I can see this folder (on the D drive) being populated correctly.


However when I check my standard C drive I see the same instrument taking up space according to Settings - Apps - Installed Apps


I'm confused as to how this is happening and that it's taking up huge amounts of space on the wrong drive. Any ideas here?

OS: Windows 11

Native Access 2: 3.5.1 (Latest version at the time of writing)

Answers

  • Uwe303
    Uwe303 Moderator Posts: 2,313 mod

    Hello,

    windows shows it wrong, it's not installed on c:\, it looks the same on my computer.

  • Daniel O Brien
    Daniel O Brien Member Posts: 12 Newcomer
    edited September 22

    @Uwe303 Thanks for the reply.

    My questions then would be why would it sometimes appears on other drives correctly and sometimes not? For example I can see the Stradivari Cello correctly shown on my separate M2 drive (D drive) but on others instruments it claims it's on the C drive, which it's not.


    This sounds like a bug.

  • Uwe303
    Uwe303 Moderator Posts: 2,313 mod

    Absolutely there is something wrong with the installer or whatever, it's the same on my windows computer as you showed on yours. But I guess it has no high priority to fix if at all.

  • Daniel O Brien
    Daniel O Brien Member Posts: 12 Newcomer

    Is there anywhere we can log a bug that you know of?

  • Uwe303
    Uwe303 Moderator Posts: 2,313 mod

    No, but that's a good idea, I can try to forward it to native.

  • Daniel O Brien
    Daniel O Brien Member Posts: 12 Newcomer

    I found the link for where to open tickets but it won't let me post a link for some reason

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