3.5.0 Repair Button?

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Kenstravisty
Kenstravisty Member Posts: 3 Newcomer
edited August 2023 in Native Access

3.5.0 is missing the repair button and is not locating any of my content. It has full disk access. If I manually locate each library it works. It does not work with the applications and requires me to reinstall the app.

Mac M2

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Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 10,717 mod
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    @Kenstravisty What happened in the first place? Did you move content and apps? Did you rename a hard drive?

    We really don't recommend to move applications from their default location on the system's drive, as you will run into issues further down the road.

    Can you share your installation location preferences in Native Access?

  • Kenstravisty
    Kenstravisty Member Posts: 3 Newcomer
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    I just updated the Native Access software to the latest.

    The Download and App folder are the default and the samples are on an external drive. The updated Native Access seems to have wiped the folder structure. If I manually linked the sample libraries they work. The apps required me to install them.

    Thanks

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 10,717 mod
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    Can you share your installation location preferences in Native Access with a screenshot?

  • Kenstravisty
    Kenstravisty Member Posts: 3 Newcomer
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    Here is the screenshot

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 10,717 mod
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    What's the format of that external hard drive?

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