Credits on sounds.com

I just recently learned that sounds.com was shut down on June 30th. I never received an email that this was going to happen. I had more than 4000+ credits on it. What happens to my credit on there? Do I get reimbursed or can I use it for other products on here? Will there be another version of sounds.com?

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Jeremy_NI

@DC ThePrince You should have received an email about the closing down. Not sure what my colleagues can do, please get in touch here: https://bit.ly/n1registr

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Sunborn

https://community.native-instruments.com/discussion/15272/credits-on-sounds-com

This was answered already, on the other post that you participated. :-)

https://community.native-instruments.com/discussion/comment/85100#Comment_85100

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https://community.native-instruments.com/discussion/comment/76704#Comment_76704

DC ThePrince

I tried to click the link but never got a real answer for this problem. It would just send me straight to the letter saying they are closing.

Jeremy_NI

@DC ThePrince You should have received an email about the closing down. Not sure what my colleagues can do, please get in touch here: https://bit.ly/n1registr

CTJONES

The Only Email or Notification I got was that sounds.com was having technical issues and that they found the issue and will fix it by the 23 of last month. NOW I find out that it's GONE!!!! I feel so taken!!! I used sounds.com a lot and had a lot of credits. Look Im not usual to complain or even get on comments but my issue is that if I stopped paying them they would stop the service Well I paid them and then for months SO I should get My money back then!!!!!!! right. is it only fair???

Joedee77

Also had credits and had no idea it was closing. If there is no recompense for this it amounts to extremely poor customer service from NI. Let's have a proper answer!

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