What happens to my credits now that Sounds.com is going away?

Big Notch the Producer
Big Notch the Producer Member Posts: 3 Member
edited October 22 in Komplete General

I had about 2000+ credits on Sounds.com and was planning on using them and then got an email that NI was pulling the plug on the platform. I can no longer use the credits or download anything. Are these sounds getting rolled into Komplete Now somehow?


What happens with my credits?

What happens with the money i've spent on all of it?


Looks like i've basically been screwed.

Best Answer

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,864 admin
    Answer ✓

    Hi @Big Notch the Producer if you have an active subscription, you can still use all your credits until the end of this month.

    If you don't have an active subscription anymore, best to get in touch with our support team here.

Answers

  • LostInFoundation
    LostInFoundation Member Posts: 4,488 Expert

    Good question

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,864 admin
    Answer ✓

    Hi @Big Notch the Producer if you have an active subscription, you can still use all your credits until the end of this month.

    If you don't have an active subscription anymore, best to get in touch with our support team here.

  • Big Notch the Producer
    Big Notch the Producer Member Posts: 3 Member

    I contacted support and they Patrick basically ignored the question and regurgitated the email about Sounds Shutting down on June 30th.

  • DC ThePrince
    DC ThePrince Member Posts: 3 Newcomer

    Hello,

    I was wondering the same thing especially since I never received an email that it was shutting down!!! I had more than 4000 credits on my page. I usually use it to get ideas for future projects. What happens to my credit now?

  • Big Notch the Producer
    Big Notch the Producer Member Posts: 3 Member

    Judging by the lack or true response from the NI staff, I think we know the true answer now.

  • Sadiztikk9
    Sadiztikk9 Member Posts: 1 Newcomer

    I paid $9.99 a month for several months...just to have all my credits jacked from under me? Damn, Native Instruments....at least wine and dine me before you ph*kk me over!!!

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