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Komplete 14 CE Uppdate purchased from Best Service

ole Karlsen
ole Karlsen Member Posts: 6 Member

Hello. Everything works perfect in Native Access, but if I want to buy any new software or sounds from Native Instruments, it says I dont have Komplete 14 CE, so all the prices are higher for me. I can find my serial number for Komplete 14 CE in my Products and serials, but my discount will not show up.

How can this be fixed??

Best Answer

  • Monochrome
    Monochrome Member Posts: 1,064 Expert
    edited July 2023 Answer ✓

    Based on past forum posts from NI staff, you can safely ignore that message and buy it. It's a known, purely visual, bug on the store's side.

    If in doubt, though, contact NI's support team to get an official confirmation that you can buy it.


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