Why can't I upgrade to a later version than 3.6.1?

Jeroen van Lieshout

Perhaps this question has been asked previously, but I couldn't find it using the search option and after browsing through a lot of topic pages.

I'm currently running Traktor 3.6.1 (bought as an upgrade from Traktor Scratch Pro 2). When starting Native Access I see there are no available updates, but there have been quite some updates in the meanwhile.

If I look at the release notes the updates for the newest versions should include bugfixes and a few features for the non-plus users. So why don't I receive these updates?

Kubrak

Maybe try NA2, not sure if NA1 shows all new SW.... Another reason might be your OS is not supported by newer Traktor versions.

If you are on Win and use Win7, even new versions should work, just it is not tested on that version and you would not get support if encouter problems....

PoorFellow

Hmmm , I don't know enough about how Native Instruments or Native Access works so....

Personally , I might try to see if I could update by installing demo on top if that were newer and if it could be done though it can probably not...

anyway , all I could find for you are these :

https://support.native-instruments.com/hc/en-us/articles/115002829885-How-to-Download-and-Install-a-TRAKTOR-Software-Update

https://support.native-instruments.com/hc/en-us/articles/115002829885-How-to-Download-and-Install-a-TRAKTOR-Software-Update

Generally N.I. also writes that the reason for no update could also be that ones OS is too old , though most likely not applicable in your case anyway :

https://support.native-instruments.com/hc/en-us/articles/4410096900241-I-Cannot-Find-a-Product-Update-in-Native-Access

Kubrak

Maybe try NA2, not sure if NA1 shows all new SW.... Another reason might be your OS is not supported by newer Traktor versions.

If you are on Win and use Win7, even new versions should work, just it is not tested on that version and you would not get support if encouter problems....

Jeroen van Lieshout

Thanks .... I'd never received any notifications of your answers to my question. It seems that Native Access allows to download Traktor 3.11.

One might expect though that if a newer version of the software is available, a pop-up or something would inform you of the newer software.