Where is 2.17 Download?

cblack412

I am using Native Access and I can't find the latest Maschine download.

Monochrome

Are you using Native Access (light themed one; legacy) or Native Access 2 (dark themed one)?

If the former, you may want to update to the new version as it doesn't seem to (reliably) show updates for products anymore.

TheNuge

Native Access

cblack412

https://community.native-instruments.com/discussion/comment/79200#Comment_79200

I am using Native Access. Its not available to me in there is what I am saying.

PoorFellow

https://community.native-instruments.com/discussion/14426/where-is-2-17-download

You probably ought to contact support.

And issue is probably an Account & Registration issue : https://support.native-instruments.com/hc/en-us/sections/360000092577

Then start Wizard "Registration Support!" :

Do you have a question related to a License Transfer or product return?Is your issue related to Native Access?

NO

Is your query related to your Account? : Login, password issues, merging, deleting or using multiple accounts...

NO

Is your query related to Activation or Serial Numbers?

NO

Is your issue related to Native Access? : Missing products, activation / registration error, serial already registered...

YES

cblack412

https://community.native-instruments.com/discussion/comment/79202#Comment_79202

I've had Maschine since Studio, right when 2.0 was dropped. Never a problem with updates before. I've had it since 2014. First time I noticed I didn't have the latest update. I update frequently. Just bought K14U CE, so I should have had it update recently.

PoorFellow

https://community.native-instruments.com/discussion/comment/79204#Comment_79204

Sorry , but since you didn't specify initially then I assumed that the problem were of a different type than what it appear to be now that you have specified !

Maybe your description ought to be Native Access not updating Machine ?

cblack412

https://community.native-instruments.com/discussion/comment/79207#Comment_79207

IDK, like I said. I just downloaded all of KU CE this week with no problem. Well, except for Ozone 10 standard. I have Ozone 9 advanced so it doesn't really matter to me. But, I do want the Maschine update.

PoorFellow

https://community.native-instruments.com/discussion/comment/79211#Comment_79211

Well , I only have Machine Essentials myself through Komplete Select and do not know if that updates the same as regular version of Machine , but I only got version 2.16.1 of that myself. That said then a typical step for troubleshooting would be to try to uninstall and then re-install offending application but I am not really sure that that would do you any good or if even worth trying.

However I have noticed that someone else had a problem with v. 2.17 , for the other person the problem turned out to be a problem relating to the persons AV , but there may be other problems... https://community.native-instruments.com/discussion/11666/maschine-2-17-update-install-fails

cblack412

https://community.native-instruments.com/discussion/comment/79229#Comment_79229

Thanks. I guess I'll just wait for the new update.

Monochrome

Are you using Native Access (light themed one; legacy) or Native Access 2 (dark themed one)?

If the former, you may want to update to the new version as it doesn't seem to (reliably) show updates for products anymore.

cblack412

https://community.native-instruments.com/discussion/comment/79332#Comment_79332

Yeah, that did the trick. Unfortunately, I forgot to change my installation paths and messed everything up!!