I need help reinstalling libraries via NativeAccess (MAC)

usatoasia

I've written Native Instruments Support twice within the last day but haven't gotten a response sadly. Idk if theyre short staffed rn but Im hoping someone here can help:

Im on a Macbook pro and Im using Native Access to try and reinstall instruments, but this is where it gets stuck on "Calculating time remaining" and "Queued". Any solutions to this would help me greatly. Thank you.

on Mojave version 10.14.6

Screen Shot 2023-06-15 at 8.59.14 PM.png

Paule

Please be patient with the support. There is a banner on top of it.

Rich_NI

Hi @usatoasia

I can see that your support request was answered today.

plepola

https://community.native-instruments.com/discussion/14224/i-need-help-reinstalling-libraries-via-nativeaccess-mac

Hi,

I have the same problem, did you find a solution?

Pasi