No reply on support ticket

derny69 Member Posts: 5 Newcomer
edited April 26 in Native Access

Been waiting 5 days on a ticket to retrieve some serials on items previously ordered (and removed from my account) I am now planning to sell.

Hoping someone from NI see's this and can help?

Ticket 3898505



  • Rich_NI
    Rich_NI Customer Care Posts: 73 mod

    Hi @derny69

    The Purchasing and Logistic departments are currently a bit underwater due to a large backlog and staffing issues.

    I have just escalated your request and marked it as high priority.

    Someone should pick it up soon.

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