I placed an order to upgrade to Komplete 14 Ultimate and it's been 24 hours and I have not received any e-mail confirmation or downloads. This is a digital service - what is taking so long?? Not a good first experience with this company.
I purchased Komplete 14 Standard along with Rise n Hit and Kinetic Toys. Within the hour I decided I'd be better off with Ultimate so I upgraded, hoping they would be able to refund me for RnH and KT. I have gotten no response from anybody to help me with this and I am beyond frustrated now. I'm ready to dispute this whole purchase with my bank and move on from NI...