No Products available in Native Access

anatolyice

I get this resolved when run NI with turned on VPN.

kimbrown900

Having same problem, VPN off, Firewall off. only players showing in access, no instuments even from third pary.

Uwe303

https://community.native-instruments.com/discussion/comment/139811#Comment_139811

Have you tried this:

https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access

And what native access version do you use exactly?

Stuguy

I am having the same issue with NA 3.9.0 none of my products are showing.

All of my products were showing before the 3.9.0 update.

Yet if I restore the previous version of NA from my Time Machine everything shows.

But as soon as I close NA it updates it to 3.9.0 and everything is missing again.

I have opened up a support ticket on the 6th march but nobody has got back to me about this issue 😣