Traktor jumping to Track Collection Playlist randomly

Ninesense

Traktor for some reason now randomly keeps jumpting back to the Track Collection folder.

After troubleshooting I realized that this happens when either:

1) Time Machine Hard Drive is connected (mac)

2) I connected an external drive.

This is a new behaviour, never had this before.

Anyone had any idea what this could be?

Kaiwan_NI

Hi @Ninesense I see that you've contacted our support team already. We're waiting for your reply. Feel free to get back to us with a video showing the issue so we can investigate further.

kodamapixel

I'm also seeing the same behaviour as @Ninesense on a Mac. Any further information on this one?

MrDo

Same here. Traktor S4 MK3 with Traktor Pro 3. Pls fix. Pls contact for any debug logs etc.

Baz069

@Ninesense Did you ever get a resolution to this? I'm having exactly the same issue.

In fact has anyone else on this thread got to the bottom of this?

Baz069

https://community.native-instruments.com/discussion/comment/161727#Comment_161727

EDIT - using S4 Mk3 with Traktor Pro 3.11.1

Ninesense

https://community.native-instruments.com/discussion/comment/161727#Comment_161727

Mine got fixed but I don't know if it was with just updating Traktor.
I don't use Time Machine anymore so not sure if that played a part in it

kodamapixel

I'm seeing the same issue and still using Time Machine, so this might be the problem.

kodamapixel

Just updated to Traktor Pro 4 and am still having the issue in Track Collection when connected to Time Machine. @Kaiwan_NI were there any updates on this? Happy to provide additional details if needed.

Baz069

I initially disconnected the network & the problem went away. I've since reconnected the network but disabled time machine and the issue remained stopped so it certainly seemed to be related.

I've just upgraded to TP4 but haven't re-enabled time machine yet, and so far so good. I'll try re-enabling it and see if I get the same symptoms again.

https://community.native-instruments.com/discussion/comment/167154#Comment_167154

Baz069

I did a TM backup tonight whilst using TP4 (over network) & I didn't get the issue. Admittedly I only played a few tracks so it wasn't a thorough test.

On TP3 it happened randomly, sometimes several times in a few minutes and then it would be fine for 20 or 30 mins before doing it again. It's a hard one to replicate for sure.

kodamapixel

Thanks for the update, @Baz069. It's a similarly erratic issue for me as well.

Bit of a shot in the dark here: I wonder if it's related to Time Machine updating files within the folder in focus of the Traktor browser? Time Machine generally only updates files that have changed as far as I'm aware. I was editing file metadata (release dates) yesterday and was definitely getting the browser jumping more than usual.

Baz069

It certainly could be, @kodamapixel.

As an update - i've now had it happen on TP4 whereas i hadn't as of my previous comment, so can confirm the same as you've experienced.

As soon as it did it i pulled the network connection (therefore disconnecting from Time Machine) and it never happened again. I still need to narrow it down to whether it's being connected to the network that is the issue or if it's the TM backup doing it. I'm fairly sure it's the latter though as i did a gig recently & forgot to disconnect from the venue wifi and had zero issues, its only at home where the TM target is available over the network that i seem to get the problem.