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Support ticket auto-answer says i asked for Battery 1-3 support, but i asked for Battery 4 support
Hi, After creating a support ticket (# 3594388) i got an auto-answer implying i asked for Battery 1-3 support which isn't supported anymore. But i never asked for that, i asked for Battery 4 support. Does that mean my ticket won't get processed? Thanks 
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How do I translate the Abbey Road Drums to Finale?
I am trying to take the MIDI Cubase and translate it to Finale. But when I do it doesn't map to either the General MIDI map OR the Abbey Road map I was given. I get nothing but really low out of range notes in Finale. What do I do? 
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Would like to update V Collection, but license is at Arturia
I own V Collection 7 which I bought via the Arturia website back in 2019. Currently NI are having a €99 update sale for VC9 that I would like to take part off. Problem is that my license is over at Arturia. So when I'm logged into my NI account and try to buy the update I get this message: “This update only works for… 
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Battery searching for samples that were never even a part of my kit
Hi Battery 4 every time is searching for samples that were never even a part of my kit. I choose "Abort Loading" and theyre all there and I can play them fine but it makes me do this EVERYTIME I re-open the Logic Pro project. I have tried re-saving the kit in all different formats. Pls help 
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How to record drone sound from India instrument in logic pro X?
Hi I have been using NI software for several years, but Logic Pro only recently. Previously, I used Qubase and there it was easy - HOST slider to ON and the background sound was recorded without any problems. I spent a lot of time doing the same thing in Logic Pro, but I have no idea what's going on. Can someone help me… 
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how do I capture a picture of "Massive-X" (for instance) in the Cubase 12 VST Instruments Media bay?
Most if not all older VST's including effects and synths from many mfr's (NI, Arturia, etc.) provide a little "camera" gadget in the upper right-hand corner of the synth/effect GUI (properties). (hope I'm using the correct terminology). Just click it, and a thumbnail picture of the GUI replaces the gray blank square in the… 
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Note Blending in DAWs ?
I'm learning how to make music and I've run into a problem. Instruments often sound rigid when going from one note to the next. Is there a DAW that allows connecting the notes together as if sliding between them (like in singing or stringed instruments)? I've tried fading down and up the volume, but that's not a fix.… 
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Can't import sound files to Battery
I want to import my own sounds to Battery but nothing is showing up under "Workspace". I know normally external harddrives show up but I'm no longer using any. Is there a way for my internal harddrive can show up? Or can I just drag an audio file into there somehow? Attaching screenshot. 
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Please make Battery 4 work with midi patterns included in the expansions
Please, please make Battery 4 work with midi patterns included in the extension so I can ditch the Maschine VST. Thank you! 
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Bug with Battery 4 installer and AU and how to fix
There is a problem with how Native Access installs the new update to Battery 4 resulting in a situation where the PlugInfo app will show the AU is indeed UB2 (Universal Binary 2) containing Apple Silicon and Intel 64 code, however it will still run in Rosetta. I can't take credit for discovering this. A user at… 
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Battery Keyboard Mapping question
Hello everyone! I want to use my Hardware Keyboard via Midi with Battery standalone (latest arm version on Macos). When I press any key only one and the same cell is triggered (D4). How to automatically spread every cell across a Keyboard? Thank you! 
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(4.3.0) Battery 4 Still Will Not Load Plugins
Hey all, I use Komplete Kontrol s88, and Logic Pro on a Silicon M1 MacBook Pro. Battery 4, despite the recent 4.3.0 update, still refuses to load any plug-ins installed with it to Komplete Kontrol, at least within Logic Pro. Standalone KK, it seems to work fine. But it simply freezes up my entire DAW with a tiny error box… 
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Battery 4 performance in Mac OS 13 (Ventura)
Has anyone noticed how Battery 4 keeps freezing/lagging with the beachball of death on Mac OS 13? It was working fine before the upgrade, so I'm guessing its an issue with Mac OS Ventura. Yes, I know I probably shouldn't have upgraded so soon, but hey, I did. The performance is so bad, I've had to temporarily stop using… 
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How to Modulate Attack of Drum Sample With Velocity?
My goal is to soften the attack at lower velocities. On the Modulation tab, I tried setting the source to Velocity and parameter to Modulation Attack. This has no affect. What am I missing? Or is this done another way? 
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Problem with KOMPLETE AUDIO 1 and MacOS ventura
I bought today Komplete audio 1 and plug - everything be ok for approx 30 min. After 30 min device stop working good - i don't hear any sounds. Connected correctly. I search 2 hours for solution in internet etc. - in OS setting everything be okay . Device it's working properly on other old Macbook pro, but only on my i… 
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Cleaning up after Uninstall.
I used standard Win 11 Uninstall utility to uninstall Traktor DJ. I do not use Traktor or any other Traktor related apps. After the uninstall, there are many "Traktor" related folders and files remaining. See the list below. My question is... Can I delete all these folders and any files within them without affecting other… 
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U-he plugins download and installation
Has anyone taken up the offer on any of the uhe sale prices? Thinking of getting Diva and Repro. Is the download from uhe or through native access? cheers. 
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I think I deleted Ableton 11 Live License , sorry
If I log in Native Access , Could I request Ableton Live 11 License , Please?? I am apologize to you , it's my mistake I love you NI *^^* 
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Mac M1PRO vs M1 compatibility with Native instruments, any differente with PRO CHIP processors?
Hi there, I'm a Kontakt, Komplete and many other products user. I'm planning to migrate my Macbook Air M1, to an Macbook Pro 14 with M1PRO Processor. Is there any differente in compatibility between M1 and M1PRO Chip Processors with NI products? Just need to know that all the NI products I'm using will work in M1PRO. King… 
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Are 3rd party plugins sold thru Native Instruments NKS Only?
I'm super interested in this U-He plugin sale happening now thru NI but I honestly don't have much interest in using them NKS. If I purchase these plugins thru NI is that the only option or can I use them natively? Is AU/VST included with the purchase here? https://www.native-instruments.com/en/catalog/nks-special/ I use…