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Why my foucher code does not work when I try to buy
I am trying to buy the Symphony Series Collection (Download) and when I apply my voucher code it tells me" The voucher code 'XXXXXXX' is not valid. Please check the voucher details, review the terms and conditions of the voucher or contact support for assistance.
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NI Controller Editor display cut off after a random amount of time
I have a Maschine Mikro MK3 connected to a Windows 10 Pro machine. When I open Controller Editor, it opens normally and I keep the window minimized, but after a while if I restore the window it only displays a portion of the left side of the window. If I exit and restart the program, it appears normally. A reinstallation…
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MIDI Mapping with S61
Hello all, I have a first generation Kontrol S61. I am having some mapping issues. I have the latest version of the Controller Editor on OSX. I have a template setup to match the mapping of the knobs with my Arturia APC Mini as I swap between keyboards depending on where I'm performing. Page 1 on the mapping is working…
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Will my MK1 keyboard be compatible ?
Hello All, I've this keyboard KOMPLETE KONTROL S49 HW ( I bought it in 2017). My Mac mini M1 uses Ventura OS. And i've Komplete 11 Ultimate If I buy the update to komplete 15" will the keyboard be compatible?
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Voucher
What can you use vouchers on? I get an error anytime I try to use one.
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Help with Session Horns Please!
Greetings, Community. My name is Sebastian Perez, and Hiroshi Snow is my stage name. I am a blind musician, and I am currently facing an issue with a library I just purchased called Session Horns. When I load it in Kontakt 7 Player on my PC with Windows 10, I find that it is not accessible with screen readers. The screen…
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Absynth Preset
Hello, I came across an old production of mine in which I used Absynth 1.x with a preset called "fluttering guitar" (or so). Just the mixdown, but I remember for sure it came from that synth. I imported the presets from Absynth 1.0 but it's not there (browsed and listened to all of them). Does any of you guys happen to…
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S61 MK3 Stuck on “Something Went Wrong” – Can't Enter Bootloader – Urgent Help Needed
Hi all — I’m urgently looking for help from NI staff or anyone who’s resolved this: I have a Kontrol S61 MK3 purchased new from GearNuts in December 2023. I attempted the firmware update using the official Native Instruments Firmware Updater on my MacBook Pro M2 Max (Sonoma 14.7.1), and now the keyboard is fully bricked.…
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Dorico Expression Maps for Cremona Quartet
Dorico Pro 6. NI Cremona Quartet. Does anyone have (or know of) a working Expression Map (or even a Playback Template) for Dorico 6, please? TIA… !
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Persistent Payment Error
Looking for some help. Trying to buy Spotlight collection, but I keep getting this payment error, even though none of my information is incorrect and I've tried PayPal. Please help @Jeremy_NI
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Ozone 11 update possible for Komplete 15 collector owners?
I purchased Komplete 15 collectors. It came with Ozone 11 standard. Can I update to Ozone 11 advanced? I dont get that option when shopping in my NI account. Im only offered price of $199.50. Update price listed at $124.50.
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Komplete 15
I need to install the libraries to another drive other than the default drive c:. I chose the other external drive, but the files are still going to the c: How do I place the content on an external drive?
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Can't buy gift cards.
Hi, As I wanted to buy a gift card from https://www.native-instruments.com/en/pricing/gift-card/ , it doesn't seem to add it to the shopping cart and the cart just stays empty. This is the third day I try to buy it. What happened? Is it still available for purchase, and if so, where can I find the correct link? According…
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Time Signatures in Spotlight Collection patterns
Can I create new time signatures in the percussion patterns from the Spotlight Collection libraries? Some come with some midi with odd times and I understand I can put effort into work arounds, but am I missing the easy solution of being able to create a pattern inside Kontakt that is my own time signature?
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Sidechain Compression is not working at all
Hi colleagues, I'm recently started working with Battery 4, and everything is very intuitive and works fine. Except Sidechain Compression. I assign a cell (kick drum) to the SC compressor on the bus, the litte "SC" appears in the cell. It looks fine, but the SC compressor is not triggered at all. All parameters are set,…
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Komplete Kontrol s88 won't browse through Kontakt libraries
Hello all. I just recently bought a Komplete Kontrol s88 MIDI keyboard. I connected it to my computer. I was able to get Ableton to recognize the keyboard, and I was able to play sounds with it. One of the features that I was really excited about is that you can browse your Kontakt and Komplete libraries from the keyboard…
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Guide for setting up NKS w/ Arturia midi controller?
Where can I find a guide?
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Streaming on YouTube, Twitch, VR-Chat, using a Mac mini M4, OBS - sunflower is not working
hi all, I want to use my new Mac mini M4 in combination with my S4MK3 for streaming on several platforms like YouTube etc.. I used the tutorial as described on the following page: https://support.native-instruments.com/hc/de/articles/360006980357-Wie-streame-ich-meine-TRAKTOR-Set-auf-YouTube-Live-oder-Twitch I have…
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Issues with brand new s61 keyboard key velocity
Hello, My new s61 keyboard has a problem with only the center C key velocity. It's hitting way harder than any other keys. Even when I transpose the keyboard, it's still the center key hitting harder. I also feel like all of the other keys are hitting lighter than they should. I have to turn on the FIXED VEL for random…
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track pad not able to edit
weird experience today…. laying down a simple perk part in Battery 4 and studio one 7 on my MacBook Pro intel 2019 Sonoma. I have 3 or 4 hand drums going and decided to pan then across the speakers…. left and right. simple stuff. I normally use the track pad for this but today my laptop's track pad wasn't able to move any…
