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E-voucher codes don't work. Is there a bug or something?
I'm not sure if this is the right category, if it isn't, I'm sorry. So I have two e-vouchers from buying Komplete 14 Select and Standard. I have been trying to redeem it on a couple of products, but I keep getting an error saying the coupon is invalid for that product. I checked to make sure it fulfills the terms and…
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can't get guitar and bass sounds from native library.
hi, i can't get guitar and bass sounds from native library. never happened, how can I do? Thank you!
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difference between sales?
hi what's the difference between black friday sale and summer sale?
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I can't find the product, Komplete 14 Ultimate, I bought.
I've been asking for help for a few days, but I can't get help from support yet. I paid for Komplete 14 Ultimate. In my NI account, Komplete 14 Ultimate is in my order history. But in Native access, there is not. In my NI account, they didn't provide serial numbers. And in the email confirmation, they say they will send me…
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Komplete 14 CE Uppdate purchased from Best Service
Hello. Everything works perfect in Native Access, but if I want to buy any new software or sounds from Native Instruments, it says I dont have Komplete 14 CE, so all the prices are higher for me. I can find my serial number for Komplete 14 CE in my Products and serials, but my discount will not show up. How can this be…
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Payment error: Wrong zip code (but it's not), payment approved, card charged, NI order cancels
Hoping someone can help me. Tried a few times to purchase a Komplete 14 CE update but the order created gets canceled even though charge show as pending in my bank. NI stripe API says "Incorrect zip" (it's not). Zip matches billing. Order stalls, but PO is created in my account. Never had this issue before. Sent out a…
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Download speeds
Hi all Can anyone advise what to do about the unbelievably slow download speeds I'm experiencing with Native Access, or at least confirm that they're having the same experience? Since getting K14 CE on Saturday, I have managed to download only 4 instruments - and that's basically with NA running 24/7. Currently looking at…
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All products gone from account
I had not been on my online account in a while and had to reset the password. The reset button didnt work so I had to reach out to support. A week later, support gave me a password to login. It worked, but i didn't go through my account as i was pretty frustrated about it. I just went onto my account and there are no…
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Lores - Download Failed
I'm trying to install Lores without success - tried twice already. It downloads iso file of 72.33 GB and then Native Access showing Download Failed. When installing manually from iso file it says Lores Installer Mac.pkg can’t be installed because its digital signature is not trusted. All other smaller libraries were…
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KOMPLETE 14 COLLECTORS EDITION not registered after purchase.
I purchased Komplete 14 Collectors Edition but it won't register via Native Access. As a result, everything in the bundle loads as a demo. How can I change this?
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Do I need to run all programs in stand alone mode ?
I used the forum for the first time a few days ago and the response and help was brilliant. I am in the middle of downloading and installing pretty much all of Komplete 14 Ultimate on a new Mac. When it is all installed do I need to run all the programmes in it in stand alone mode before I try to open them in my daw, Logic…
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Is Choir Omnia included in any bundles?
I am looking to buy Choir Omnia. As a stand alone right now it costs $199. Is it included in any of the Komplete bundles? If so, which ones? Thank you for your time
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why 2 versions of Kontakt?
Hi all. New guy here. I just purchased/installed Komplete Standard on my mid-2014 retina MBP running Catalina. I have the samples on an external SSD. I'm using Komplete as a plugin for DP10. I do a solo act with tracks and have been using hardware synths forever, but Sweetwater had a great sale and interest-free promo, so…
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Komplete 14 Ultimate with Windows 7 64
Hello, During this discount period I'm planning to buy the update of Komplete 14 Ultimate, but I'm still with Windows 7. I saw that I couldn't use Kontakt 7 and some other programs but could I still use the majority of the software without limitations or hassles? Thank you very much for your attention and answers. Pierre
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Native Store Order Processing Time
I ordered this Friday the s88+komplete 14 collectors pack which is on sale for the summer deals. I intended to take advantage of the weekend to start downloading thinking that there was an immediate activation of the Komplete, which is not the case. Anyone knows how long did it take NI to decide to activate the software…
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Abbey Road or Studio Drummer?
If I'm going to get one, which should be? What are their respective strengths and weakness, workflows, etc? I've watched the videos and listened to the audio samples, but I would like some other perspectives if possible. Thanks
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HOUSE CLEANING FOR NEW COMPUTER - HELP!
I just moved up to a new Mac Studio and find that my internal 1 TB ssd is loaded and think there may be some things that don't need to be on the internal ssd in the Users Shared Files. I am the only one who uses this computer. You can see the contents of my Shared folder. I have included screenshots of the Shared and the…
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The Future of NKS special offers
I notice that the latest NKS special offer for sonicoture and soundiron products is limited to Komplete 14 owners . Does this mean if I do not upgrade to 14 ( because frankly I have pre purchased everything it offers - at full retail price- therefore 14 offers no benefit over 13 Ultimate which I also paid full price for -…
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Demo mode issue with activated applications
Hi Native Instruments Support Team, My problem has not solved yet, I am facing the same Demo mode issue with other activated Aplications, Effects, Expansions also which was previously installed successfully and without demo mode...I have reinstalled the products completely again after the uninstallation but the problem is…
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Best way to give Komplete Collectors Edition as a Gift?
I want to purchase Komplete Collectors Edition as a surprise gift for my dad. I guess the best way to do this is just buy it on my account and transfer the license to him? If I find out he's already bought it or I need to get it refunded for another reason, is that possible? I saw something that said downloadable products…
