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Does NI have a phone support system? Customer Service is doing NOTHING.
I bought a Maschine MK2 for Christmas. Still haven't used it, and I'm getting ready to return it. I can't get the software for the Maschine. I don't have a transfer license, so I sent in the receipt and serial number. Everything the company sends me says "just log in and download the software from Native Access. NATIVE…
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NI String Sound for Mein Herz brennt ?
Hi, i want to play the strings of RAMMSTEIN Mein Herz brennt. any good strings for the beginning and specially for the main theme with the guitars? Komplete Standard wir Kontakt, FM8, Reaktor, Massive i dont care Greets Markus
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Why doesn't my mod wheel work anymore?
The modulation wheel no longer works in Logic or Nuendo. There is no setting in Komplete Kontrol to reset it or do anything with it. Any suggestions?
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No way to access Discussion forum from mobile devices
The new 'Hangouts' section is replacing 'Discussions' on my mobile (tried with Chrome and Safari) - also I am sure there is meant to be a 'Site Stuff' forum somewhere but now the Quick links have also been removed I have no idea where to report this - please bring back Quick Links
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Dazed and confused about my Komplete Collectors download
Purchased Komplete 15 Collector's Edition and downloaded Native Access then chose Select All for the downloads. Instructions (via emailed link) mentioned needing to install the Kontakt and Reaktor 6 applications for some plug-ins/instruments to work. Are they referring to the free Kontakt Player and Reaktor 6 player…
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Had to reinstall windows
I had to reinstall windows. Long story short, registry got corrupted, no recovery images, etc. I read somewhere that I can only install Komplete a total of 3 times, and this will be time number two. This time I want to make a recovery image for this PC after installation in case something like this happens again. My…
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Cross-platform license transfers
I may be switching platforms between Windows and macOS. Can NI programs be transferred across platforms? I've yet to use my NI products (I believe it was Komplete Suite 13 around 5 years ago), but may have downloaded part of the suite at some point. This is a time-sensitive question as I'm poised between returning a…
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Kontakt 5 all of a sudden in Demo mode Legacy Service Center
All of a sudden my Kontakt 5 interface has launched into demo mode. I opened up the service center and went to re-authorize it. It claimed there is no Internet connection, but there is. How do I re-authorize when the interface claims there is no Internet connection. My. Kontakt 3 interface works just fine. I’m trying to…
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Help identify what I can transfer?
I'm interested in selling my NI license path, but want to make sure I'm accurately representing what is being sold. I know I purchased Komplete and have also purchased several update to Komplete 15 ultimate collectors edition but I'm not sure if that is what is represented on the transfer page. I don't want to represent…
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Searching easy to use drag&drop sampler for intense sound design.
Hi, I just want to drag and drop my own (non-musical, more noise / real environment samples like a "driller"!) samples into a sampler without spending too much time adjusting modulation connections, sources and amounts. For example I downloaded the free Korn, this instantly changes the sound of my samples. But on my system…
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when will Komplete run on Tahoe?
Is there a roadmap for when will Komplete 15 and Kontrol S mkIII be compatible with Apple macOS 26 Tahoe?
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N I and MAC M4 sequoia compatibility
Q: Translation inserted by Moderator (translation by DeepL) Hello I've just bought a Mac mini. I've connected to native access and the Mac doesn't recognise the plugins. I've installed rosetta and same problem. How can I get my Mac M4 to recognise the NI plugins? Thanks in advance. Community Code of Conduct - Please read…
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Update kontakt 8.7
Hello. I am unable to update Kontakt 8 to 8.7.1. When updating, I am in Kontakt 8.1.0. How can I do this, please?
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The accessibility rabbit hole and where we are today. Can we fix this?
Hello NI users and NI product developers, support staff and senior management, I am submitting this post in support of blind and visually impaired Native Instruments customers / End Users who are facing many challenges within the current conditions of Native Instruments Komplete software and hardware. These issues are of…
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Unable to purchase Komplete Ultimate 15 - website broken
I know you folks are not NI support, but I've just spent 15 minutes going around in circles with their support AI getting nowhere, and it won't let me escalate. Trying to purchase Komplete Ultimate 15 before the sale ends in a few hours and when I click on the Buy Now or Purchase Komplete Ultimate 15 links I just get sent…
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Kontakt library has some weird noise after play
Hello I recently purchases Komplete15 Standard and tried to create a patch with some orchestral instruments. I found Session Strings2 but wanted to use some solo instruments so I tried the Kontakt library. I think it's something like the basic things I can find from Logic Pro. The problem is here, when I use one of those…
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will scarbe bass instrament sounds operate at 48K
will scarbe bass instrument sounds operate at 48K? When I set my MOTU M2 to 48K, I get scratchy artifacts when the bass sounds are triggered. I do not get the issue at 44.1K.
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Suddenly my NI Komplete and Kontrol etc do not load update etc.
Last month my NI Komplete Kontrol does not load all content I know I have. It can no longer find samples or load Many presets are missing, samples and locations are findable and I have content in the normal places such as NI applications. Documents NI, and the NI Komplete on an a journaled usb-c drive. Native Access…
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Kontrol not showing in Ableton
Hi, for some reason the Komplete Kontrol vst has dissapeared from Ableton live 12 plug ins panel, have NI done away with it? I use Komplete Kontrol to access the Battery 4 expansion kits. Thank you in advance
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I dindt get Komplete 15 after using free voucher
I just bought an akai mini mpk 3 and it came with Komplete 15 for free as an offer, but when i went to the checkout, it gave me an error (i dont remember what it said but it was on the final stages os checkout). It shows up on my order history but I have no way of installing it. Even when I try to do the whole process…
